Speaker: Jason Bannister
Location: Westbourne 2, Level -1
Session Type: End-User Case Study

As part of the strategic initiative "Shaping the Future," J&J have embarked upon a challenging supply chain program to improve and deliver excellence across both their customers and suppliers. Using Crossgate, J&J opted for a "BPO On-Demand" model to roll-out globally their order-to-cash and procure-to-pay business processes. This presentation will provide an insight into the project and its challenges.