Speakers: Claudio Da Rold, Ian Marriott
Location: Westbourne 3, Level -1
Session Type: Keynote - EMEA

2009 and 2010 will be a key period of time for the Outsourcing and IT services market in Europe. Organizations’ focus on IT cost reduction is coupled with requirements for business performance improvement and step changes in speed and flexibility. Service providers face a sea of threats and opportunities: new outsourcing prospects as well as renegotiations, the rise of alternative delivery models, balancing price reductions with an increase of requirements. We examine a market that will be characterized by large successes, failures, consolidation and acquisition.