Speakers: Christopher Ambrose, Linda R. Cohen
Location: Westbourne 3, Level -1
Session Type: Keynote - EMEA

Gartner research shows that outsourcing deals predicated on cost savings alone are doomed to fail and that forecasted savings are seldom achieved long term. But in an environment of unstable business conditions where business stakeholders continually demand more for less, what techniques can be applied to drive cost improvement without compromising vendor performance and business outcomes?