Speakers: Claudio Da Rold, Sam Kingston, Paul Klaver, Stefan Kuiper, Ian Marriott, Jos Schoemaker
Location: Westbourne 3, Level -1
Session Type: Keynote - EMEA

Dynamic market changes, linked to a turbulent global economic crisis, create many challenges for buyers and sellers of IT services alike. This panel discussion, featuring senior executives from some of the leading providers, and executives from some of their key customers, will address these challenges. Questions will be posed by both Gartner analysts and the audience, and topics will include pricing trends, business innovation and renegotiations, alternative delivery and acquisition models, the importance of global delivery models, partnering between service providers, and best practices to ensure strong relationships between service providers and their clients.