Speaker: Ade McCormack
Location: Westbourne 3, Level -1
Session Type: Keynote - EMEA

Outsourcing has an important role to play in the IT industry. But if there is a power imbalance between the service providers and the IT departments, then either or both parties are likely to spiral rapidly into oblivion. This keynote explores a number of scenarios in respect of the IT department's future, detailing what can be done to ensure that both IT departments and IT service providers remain strategically relevant.