Speakers: Alexa Bona, Helen Huntley, Neil Rickard, Frank Ridder, Gianluca Tramacere
Location: Westbourne 3, Level -1
Session Type: Keynote - EMEA

Business demands and cost pressures are increasing. Outsourcing clients want more from their deals, including reduced cost and better/faster delivery of services. In this presentation and panel discussion we examine the realities and myths about outsourcing, advise on how you can get what you expect from your outsourcing deal and summarise some of the key learning points from the summit.