Speakers: Jochen Decker, Burkhard Schulz
Location: Westbourne 2, Level -1
Session Type: End-User Case Study

Swiss Railways, one of Europe's leading railways, has outsourced its data centre infrastructure since 1998. Since then, they have gradually opened up from a single sourcing to a multiprovider environment. By enhancing existing classic OLA’s to business focussed OLA’s and shifting to utility services, the organisation has demonstrated innovation in its service design and delivery. This case study will: