Speakers: Ian Mason, Jim Reed, Frank Ridder, Lothar Schäfer
Location: Westbourne 3, Level -1
Session Type: End-User Case Study

In tough economic times, organizations tend to focus on one thing when renegotiating their contracts: cost. However, it’s equally important to lay the ground for the future by focusing on flexibility, service and service level evolution and improved alignment between all sourcing parties. This panel from Gartner’s Best Practices Council will share their suggestions on optimizing contracts during renegotiations. Topics include: