Gartner Events On Demand

Business Process Management Summit

5-7 October 2009 | Orlando, FL

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Sessions - Track B: Intermediate BPM for Business Practitioners

6 Sessions

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Monday 10:00 AM – 11:00 AM	Mastering Pattern-Based Strategy
	Speaker: Betsy Burton Session Type: Track Session	ID: B1 Track: B

Monday 11:15 AM – 12:15 PM	Enterprise Risk Management — The Next Frontier for BPM
	Speaker: French Caldwell Session Type: Track Session	ID: B2 Track: B

Monday 02:15 PM – 03:15 PM	The Hidden Costs of Unstructured Processes
	Speakers: Elise Olding, Carol Rozwell Session Type: Track Session	ID: B3 Track: B

Tuesday 10:30 AM – 11:30 AM	Gartner Panel: The Governance Conundrum: How Do We Simplify Business and IT Governance?
	Speakers: French Caldwell, Ellen Kitzis, Bill Rosser Session Type: Track Session	ID: B4 Track: B

Tuesday 04:15 PM – 05:15 PM	Panel: The People Side of BPM — Communication and Change Management
	Speakers: Stewart Mixon, Charles E. Popelka, Bill Rosser, Paul Tazbaz Session Type: Panel	ID: B5 Track: B

Wednesday 10:15 AM – 11:00 AM	Case Study: From Sand to Pearl - Transforming Claims Management with BPM
	Speaker: Tom Higgins Session Type: End-User Case Study Session	ID: B6 Track: B