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Business Process Management Summit
1-2 March 2010  |  London, UK
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Monday
08:00 – 08:45		Pre-Summit Foundation Session: BPM 101: Basic Terminology, Perspectives, Technologies, and Trends
Speaker: Michele Cantara
Session Type: Foundation Session - EMEA Summit 		ID: TA
Tracks: B, E, IT, P
Monday
08:00 – 08:45		Pre-Summit Foundation Session: Optimization and Simulation: Growing in Importance
Speaker: Jim Sinur
Session Type: Foundation Session - EMEA Summit 		ID: TB
Tracks: A, B, IT, S
Monday
09:00 – 09:15		Welcome to the Gartner Business Process Management Summit 2010
Speakers: Michele Cantara, Elise Olding
Session Type: Keynote - EMEA 		ID: P1
Monday
09:15 – 10:15		Gartner Opening Keynote: BPM 2010: Good Business Processes are Like Good Music
Speaker: Daryl C. Plummer
Session Type: Keynote - EMEA 		ID: P2
Monday
10:45 – 11:30		Guest Keynote: Are Your BPM Projects Missing the Key Ingredients?
Speaker: Mark McGregor
Session Type: Keynote - EMEA 		ID: P3
Monday
11:30 – 12:00		Premier Panel - Speed Predicting
Speakers: Susan Ganeshan, John Hoogland, Daryl C. Plummer, Jim Rudden, Jim Sinur
Session Type: Keynote - EMEA 		ID: P4
Monday
13:20 – 14:20		The First 100 Days of a BP Director
Speaker: Elise Olding
Session Type: Track Session - EMEA Summit 		ID: G1
Tracks: B, E, IT, P, T1
Monday
13:20 – 14:20		Fundamentals of Metrics Applied to BPM
Speaker: Bill Rosser
Session Type: Track Session - EMEA Summit 		ID: G2
Tracks: B, E, S, T2
Monday
13:20 – 14:20		Business Rules are King
Speaker: Jim Sinur
Session Type: Track Session - EMEA Summit 		ID: G3
Tracks: B, I, IT, S, T3
Monday
15:25 – 16:05		End-User Case Study: Presentation Title: Heathrow – An Event Driven Airport
Speakers: Eamonn Cheverton, Jim Sinur
Session Type: End-User Case Study 		ID: U3
Monday
17:00 – 18:00		Skills, Roles, Organization, and External Services to Get BPM “Done”
Speaker: Michele Cantara
Session Type: Track Session - EMEA Summit 		ID: G4
Tracks: B, E, IT, S, T2
Monday
17:00 – 18:00		Best Practices for Selecting a BPMS
Speaker: Janelle B. Hill
Session Type: Track Session - EMEA Summit 		ID: G5
Tracks: B, I, IT, S, T3
Tuesday
08:30 – 09:30		Gartner Keynote: New Rules for Business Process Adaptation: Capitalizing on Chaos with Pattern-Based Strategy
Speaker: Tom Austin
Session Type: Keynote - EMEA 		ID: P5
Tuesday
10:40 – 11:40		Moving to the Next Level of BPM Maturity
Speaker: Janelle B. Hill
Session Type: Track Session - EMEA Summit 		ID: G6
Tracks: A, B, E, I, IT, S, T1
Tuesday
10:40 – 11:40		Process-Based Transformation: How To Blend Change Management Art And Science
Speaker: John Mahoney
Session Type: Track Session - EMEA Summit 		ID: G7
Tracks: B, I, IT, P, T2
Tuesday
10:40 – 11:40		Using Continuous Intelligence Intelligent Systems and Situation Awareness for Business Process Improvement
Speaker: W. Roy Schulte
Session Type: Track Session - EMEA Summit 		ID: G11
Tracks: A, IT, P, T3
Tuesday
11:50 – 12:30		End-User Case Study: Beware - BPM Tools Are Very Seductive!
Speakers: Neil Francis, John Mahoney
Session Type: End-User Case Study 		ID: U4
Tuesday
11:50 – 12:30		End-User Case Study: We Expect Results: Change Management in Gaining Acceptance of New Processes
Speakers: David R Feineman, Elise Olding
Session Type: End-User Case Study 		ID: U5
Tuesday
13:30 – 14:30		BPA, EA, BPM Modeling Tools – Select in Haste, Repent at Leisure
Speaker: David Norton
Session Type: Track Session - EMEA Summit 		ID: G8
Tracks: B, I, IT, P, T3
Tuesday
13:30 – 14:30		Dynamic Outsourcing: Process Agility in Cloud and Traditional Sourcing Models
Speakers: Michele Cantara, Cathy Tornbohm
Session Type: Track Session - EMEA Summit 		ID: G10
Tracks: B, I, IT, S, T2
Tuesday
13:30 – 14:30		Best Practices for Aligning your Applications Strategy With Your BPM Goals
Speaker: Daryl C. Plummer
Session Type: Track Session - EMEA Summit 		ID: G9
Tracks: B, I, IT, P, T1
Tuesday
15:00 – 16:00		Best Practices in Agile BPM
Speaker: David Norton
Session Type: Track Session - EMEA Summit 		ID: G12
Tracks: A, IT, P, T1
Tuesday
15:00 – 16:00		How to Make BPM a Viral Success
Speaker: Elise Olding
Session Type: Track Session - EMEA Summit 		ID: G13
Tracks: B, E, IT, P, T2
Tuesday
15:00 – 16:00		Business Intelligence and BPM: United Again?
Speaker: Janelle B. Hill
Session Type: Track Session - EMEA Summit 		ID: G14
Tracks: B, I, IT, P, T3
Tuesday
16:10 – 17:10		Gartner Closing Keynote: Living an Eventful Life With Agile BPM
Speakers: W. Roy Schulte, Jim Sinur
Session Type: Keynote - EMEA 		ID: P6
Tuesday
17:10 – 17:20		Closing Remarks for the 2010 BPM Summit
Speaker: Michele Cantara
Session Type: Keynote - EMEA 		ID: P7