Sessions - Keynote
4 Sessions
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| Monday 08:30 AM – 09:00 AM | Welcome Address & Gartner 60 Seconds or Bust | ||
| Speakers: Gareth Herschel, Adam Sarner Session Type: Keynote Session | ID: K1a Tracks: Advanced, Business, Foundation, Intermedia, IT, Strategic, Tactical | ||
| Monday 09:00 AM – 09:45 AM | Gartner Keynote: The Life and Times of Customer Relationship Management | ||
| Speaker: Ed Thompson Session Type: Keynote Session | ID: K1b Tracks: Advanced, Business, Foundation, Intermedia, IT, Strategic | ||
| Tuesday 04:45 PM – 05:45 PM | Panel: Strategies for Engaging the Social Customer that Actually Work | ||
| Speakers: Frank Eliason, Paul Greenberg, Brian Komar, Heidi Tucker Session Type: Keynote Session | ID: K4 Tracks: Advanced, Business, Foundation, Intermedia, IT, Strategic, Tactical | ||
| Wednesday 10:00 AM – 11:00 AM | CRM 2020: What's Next? | ||
| Speaker: Gene Alvarez Session Type: Keynote Session | ID: K5 Tracks: Advanced, Business, Foundation, Intermedia, IT, Strategic, Tactical | ||
