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Monday
08:30 – 09:15 | Attendee Orientation | |
Speakers: Jeffrey Mann, Andrea White
Session Type: Gartner Session | ID: 01B
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
08:30 – 09:15 | Attendee Orientation | |
Speakers: Jeffrey Mann, Andrea White
Session Type: Gartner Session | ID: 01L
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
09:30 – 10:30 | Case Studies in Cloud Computing | |
Speaker: David W. Cearley
Session Type: Gartner Case Study | ID: 02B
Tracks: APP, CC, CIO, SRM, SVR |
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Monday
09:00 – 10:30 | Workshop: Business Improvement Ideas — Top Processes and KPIs for Executives | |
Speakers: George Martin, James Richardson
Session Type: Workshop | ID: 02C
Track: APP |
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Monday
11:00 – 12:00 | Software Realities 2010: Megavendors, Megatrends and Mounting Chaos | |
Speakers: Yvonne Genovese, Andy Kyte
Session Type: Gartner Scenario | ID: 03B
Track: APP |
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Monday
12:15 – 13:30 | Lunch Session: From Citizen-Centric to Citizen-Driven and Employee-Centric Government | |
Speaker: Andrea Di Maio
Session Type: Industry Forums | ID: 03Gii
Tracks: APP, SRM, SVR |
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Monday
14:00 – 14:10 | Welcome Address with Gene Hall | |
Speaker: Gene Hall
Session Type: Keynote Session | ID: 04Ai
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
14:10 – 14:20 | Opening Address with Peter Sondergaard | |
Speaker: Peter Sondergaard
Session Type: Keynote Session | ID: 04Aii
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
14:20 – 15:15 | Gartner Keynote | |
Speakers: Ant Allan, Andreas Bitterer, Brian Gammage, Barbara Gomolski, Andy Kyte, Nigel Rayner, Carol Rozwell
Session Type: Keynote Session | ID: 04Aiii
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
15:45 – 16:45 | The Gartner Scenario For 2010: The Current State and Future Direction of the IT Industry | |
Speakers: Dale Kutnick, Ken McGee
Session Type: Lead Session | ID: 05A
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, PPM, SRM, SVR |
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Monday
15:45 – 17:15 | Workshop: Cost Optimization Initiatives in the ERP Area — A Road Map to Realize Potentials | |
Speakers: Christian Titze, Peter Wesche
Session Type: Workshop | ID: 05C
Track: APP |
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Monday
15:45 – 16:45 | Using Analytics for Situation Awareness, and Faster and Smarter Response | |
Speaker: W. Roy Schulte
Session Type: Gartner Session | ID: 05K
Tracks: APP, BIIM |
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Monday
17:00 – 18:00 | Mastering Pattern-Based Strategy: Eliminating Constraints Between Information, Business Execution and Performance | |
Speakers: Yvonne Genovese, Nigel Rayner
Session Type: Gartner Session | ID: 06B
Tracks: APP, BIIM, BPI, COMS, EA, I&O, PBS, PPM, SRM, SVR |
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Monday
17:00 – 18:00 | Application Leadership, 2010 | |
Speaker: Susan Landry
Session Type: Lead Session | ID: 06D
Track: APP |
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Tuesday
08:30 – 09:30 | Meeting the Challenge: The 2010 CIO Agenda | |
Speaker: Mark P. McDonald
Session Type: Lead Session | ID: 07B
Tracks: APP, BIIM, BPI, BusExec, CIO, COMS, EA, I&O, PPM, SRM, SVR |
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Tuesday
10:00 – 10:45 | Mastermind Interview: Leo Apotheker, CEO, SAP | |
Speakers: Leo Apotheker, Yvonne Genovese, Nigel Rayner
Session Type: Keynote Session | ID: 08A
Tracks: APP, BIIM, BPI, BusExec, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Tuesday
11:15 – 12:15 | Top 10 Strategic Technologies for 2010 | |
Speaker: David W. Cearley
Session Type: Gartner Session | ID: 09A
Tracks: APP, BIIM, BPI, BusExec, CC, CIO, COMS, CWSS, EA, ET&T, GREEN, I&O, PPM, SRM, SVR |
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Tuesday
11:15 – 12:15 | Applications Management — The Weak Link in IT Operations? | |
Speaker: Will Cappelli
Session Type: Gartner Session | ID: 09C
Tracks: APP, I&O |
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Tuesday
11:15 – 12:15 | Unified Communications and Collaboration Scenario | |
Speakers: Steve Blood, Jeffrey Mann
Session Type: Gartner Scenario | ID: 09D
Tracks: APP, BPI, CWSS, ET&T |
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Tuesday
11:15 – 12:15 | Transaction Processing in the World of SOA, Mashups and Cloud Computing | |
Speaker: Massimo Pezzini
Session Type: Gartner Session | ID: 09F
Tracks: APP, GREEN |
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Tuesday
14:30 – 14:50 | The Cloud Computing Scenario | |
Speakers: Daryl C. Plummer, David Mitchell Smith
Session Type: Gartner Scenario | ID: 11A
Tracks: APP, BusExec, CC, ET&T, I&O |
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Tuesday
14:30 – 14:50 | Gartner Magic Quadrants: Application Infrastructure — Systematic SOA and SOA Composite Application Projects | |
Speaker: Paolo Malinverno
Session Type: Magic Quadrant and ITxpo Theater Session | ID: 11Ta
Tracks: APP, CC, ET&T |
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Tuesday
15:00 – 15:20 | Gartner Magic Quadrant: Application Infrastructure — Back-End Application Integration Projects | |
Speaker: Paolo Malinverno
Session Type: Magic Quadrant and ITxpo Theater Session | ID: 11Tb
Tracks: APP, CC, ET&T |
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Tuesday
14:30 – 15:30 | Customer-Centric Web Processes: The Move to eServices, Generation V and Social CRM | |
Speaker: Ed Thompson
Session Type: Gartner Session | ID: 11C
Tracks: APP, CWSS |
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Tuesday
15:45 – 16:05 | Gartner Magic Quadrant: ERP and Supply Chain Management | |
Speaker: Thomas Otter
Session Type: Magic Quadrant and ITxpo Theater Session | ID: 12Ta
Track: APP |
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Tuesday
15:45 – 16:45 | Been There, Doing That: Case Studies of Successful Applications Overhaul | |
Speakers: Carlos Arbaca de Haro, Andy Kyte, David Smith, Michiel Valk
Session Type: End-User Case Study Session | ID: 12B
Tracks: APP, MOD |
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Wednesday
08:30 – 09:30 | Performance Management: Breaking Down the Barriers Between BI and Business Applications | |
Speaker: Nigel Rayner
Session Type: Gartner Session | ID: 14D
Tracks: APP, BIIM, BusExec |
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Wednesday
08:30 – 09:30 | BI — "Are we Nearly There yet?" An Update From the 2008 EMEA Gartner BI Excellence Winner" | |
Speakers: Andreas Bitterer, Jane Holmes
Session Type: End-User Case Study Session | ID: 14K
Tracks: APP, BIIM, CWSS |
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Wednesday
08:30 – 09:30 | Top 10 Business Domain Issues and Innovations in Enterprise Applications | |
Speakers: Thomas Otter, Ed Thompson
Session Type: Gartner Session | ID: 14L
Track: APP |
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Wednesday
10:00 – 10:45 | Mastermind Interview: Alan Matula, CIO, Shell International | |
Speakers: Linda R. Cohen, Alan Matula, Mark Raskino
Session Type: Keynote Session | ID: 15A
Tracks: APP, BIIM, BPI, BusExec, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Wednesday
11:15 – 12:15 | Applications Overhaul: Rationalize, Standardize, Consolidate and Simplify | |
Speaker: Andy Kyte
Session Type: Gartner Session | ID: 16B
Tracks: APP, MOD |
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Wednesday
11:15 – 12:15 | Can Social Software Save Knowledge Management, or Will It Be Vice Versa? | |
Speakers: Debra Logan, Jeffrey Mann
Session Type: Gartner Session | ID: 16D
Tracks: APP, BIIM, CWSS |
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Wednesday
14:30 – 15:30 | Introducing Gartner’s Market Clock: Rebalancing IT Priorities | |
Speaker: Brian Gammage
Session Type: Gartner Session | ID: 18A
Tracks: APP, BPI, COMS, EA, ET&T, I&O, PPM, SRM, SVR |
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Wednesday
14:30 – 15:30 | Software as a Service's Uncertainties Revealed | |
Speaker: Thomas Otter
Session Type: Gartner Session | ID: 18C
Tracks: APP, CC |
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Wednesday
14:00 – 15:30 | Workshop: Creating an Effective SAP Roadmap | |
Speakers: Yvonne Genovese, George Martin
Session Type: Workshop | ID: 18G
Track: APP |
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Wednesday
14:30 – 15:30 | Governing, Measuring and Managing Applications Organizations | |
Speaker: Paolo Malinverno
Session Type: Gartner Session | ID: 18L
Tracks: APP, G&C |
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Wednesday
16:00 – 17:00 | Emerging Trends Radar Screen | |
Speaker: Nick Jones
Session Type: Gartner Session | ID: 19A
Tracks: APP, BIIM, BPI, BusExec, CIO, COMS, EA, ET&T, I&O, PPM, SRM, SVR |
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Wednesday
16:00 – 16:20 | Gartner Magic Quadrant: Customer Relationship Management | |
Speaker: John Radcliffe
Session Type: Magic Quadrant and ITxpo Theater Session | ID: 19Ta
Track: APP |
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Wednesday
16:00 – 17:00 | The Web, Social Media and Consumerization: Critical Synergies for Effective Web Presence | |
Speakers: Jeffrey Mann, David Mitchell Smith
Session Type: Gartner Scenario | ID: 19B
Tracks: APP, BusExec, CWSS, ET&T |
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Wednesday
16:00 – 17:00 | Use Search Better to Save Money And Generate ROI on Training Costs, Worker Productivity and Product Knowledge | |
Speaker: Whit Andrews
Session Type: Gartner Session | ID: 19D
Tracks: APP, CWSS, EA |
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Wednesday
16:00 – 17:00 | Debunking SOA Fanatics and Skeptics | |
Speaker: W. Roy Schulte
Session Type: Gartner Session | ID: 19L
Tracks: APP, EA |
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Thursday
08:30 – 09:30 | The Disintegration of AD: Putting It Back Together Again | |
Speaker: David Norton
Session Type: Gartner Scenario | ID: 21C
Track: APP |
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Thursday
09:45 – 10:45 | How Application Integration Drives Success With SOA and Cloud | |
Speaker: Massimo Pezzini
Session Type: Gartner Session | ID: 22L
Tracks: APP, CC |
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Thursday
11:00 – 12:00 | Cracking the Code With Master Data Management | |
Speaker: John Radcliffe
Session Type: Gartner Session | ID: 23K
Tracks: APP, BIIM |
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Thursday
11:00 – 12:00 | Panel: Leading Application Management in a SOA Environment | |
Speakers: Milind Govekar, Susan Landry, David Norton
Session Type: Panel | ID: 23L
Tracks: APP, I&O |
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Thursday
12:15 – 13:15 | Improving the Customer Experience: Putting Theory Into Practice | |
Speaker: Ed Thompson
Session Type: Gartner Session | ID: 24E
Tracks: APP, BusExec |
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Tuesday
08:30 – 09:30 | Gartner Analyst/User Roundtable: Managing SAP Customization Through the Life Cycle | |
Speakers: Andy Kyte, Thomas Otter
Session Type: Analyst/User Roundtable | ID: AUR6
Track: APP |
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Tuesday
15:45 – 16:45 | Gartner Analyst/User Roundtable: Master Data Management — How to Get Started | |
Speaker: John Radcliffe
Session Type: Analyst/User Roundtable | ID: AUR11
Tracks: APP, BIIM |
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Wednesday
08:30 – 09:30 | Gartner Analyst/User Roundtable: Mobility — Choosing the Right Device and Mobile Services for the Application | |
Speaker: Leif-Olof Wallin
Session Type: Analyst/User Roundtable | ID: AUR14
Tracks: APP, COMS |
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Wednesday
16:00 – 17:00 | Gartner Analyst/User Roundtable: Application Organizations, Advancing Maturity | |
Speaker: Susan Landry
Session Type: Analyst/User Roundtable | ID: AUR24
Track: APP |
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Monday
17:00 – 18:00 | Gartner Analyst/User Roundtable: Cloud Computing in Government | |
Speaker: Andrea Di Maio
Session Type: Analyst/User Roundtable | ID: AUR26
Tracks: APP, CC, CWSS, I&O, SVR |
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Thursday
09:45 – 10:45 | Gartner Analyst/User Roundtable: Pan-European Insurance Platforms – Dream or Reality? | |
Speaker: Juergen Weiss
Session Type: Analyst/User Roundtable | ID: AUR31
Track: APP |
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Wednesday
08:30 – 09:30 | Analyst/User Roundtable: Cloud Computing in Government (REPEAT) | |
Speaker: Massimiliano Claps
Session Type: Analyst/User Roundtable | ID: AUR45
Tracks: APP, CC, CWSS, I&O, SVR |
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