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Monday
08:30 – 09:15 | Attendee Orientation | |
Speakers: Jeffrey Mann, Andrea White
Session Type: Gartner Session | ID: 01B
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
08:30 – 09:15 | Attendee Orientation | |
Speakers: Jeffrey Mann, Andrea White
Session Type: Gartner Session | ID: 01L
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
09:30 – 10:30 | Case Studies in Cloud Computing | |
Speaker: David W. Cearley
Session Type: Gartner Case Study | ID: 02B
Tracks: APP, CC, CIO, SRM, SVR |
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Monday
12:15 – 13:30 | Lunch Session: From Citizen-Centric to Citizen-Driven and Employee-Centric Government | |
Speaker: Andrea Di Maio
Session Type: Industry Forums | ID: 03Gii
Tracks: APP, SRM, SVR |
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Monday
14:00 – 14:10 | Welcome Address with Gene Hall | |
Speaker: Gene Hall
Session Type: Keynote Session | ID: 04Ai
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
14:10 – 14:20 | Opening Address with Peter Sondergaard | |
Speaker: Peter Sondergaard
Session Type: Keynote Session | ID: 04Aii
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
14:20 – 15:15 | Gartner Keynote | |
Speakers: Ant Allan, Andreas Bitterer, Brian Gammage, Barbara Gomolski, Andy Kyte, Nigel Rayner, Carol Rozwell
Session Type: Keynote Session | ID: 04Aiii
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Monday
15:45 – 16:45 | The Gartner Scenario For 2010: The Current State and Future Direction of the IT Industry | |
Speakers: Dale Kutnick, Ken McGee
Session Type: Lead Session | ID: 05A
Tracks: APP, BIIM, BPI, CIO, COMS, EA, I&O, PPM, SRM, SVR |
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Monday
17:00 – 18:00 | Mastering Pattern-Based Strategy: Eliminating Constraints Between Information, Business Execution and Performance | |
Speakers: Yvonne Genovese, Nigel Rayner
Session Type: Gartner Session | ID: 06B
Tracks: APP, BIIM, BPI, COMS, EA, I&O, PBS, PPM, SRM, SVR |
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Monday
17:00 – 18:00 | Practical Realities: Adjusting Your Sourcing Strategy for Tough Times | |
Speaker: Linda R. Cohen
Session Type: Lead Session | ID: 06E
Track: SVR |
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Tuesday
08:30 – 09:30 | Meeting the Challenge: The 2010 CIO Agenda | |
Speaker: Mark P. McDonald
Session Type: Lead Session | ID: 07B
Tracks: APP, BIIM, BPI, BusExec, CIO, COMS, EA, I&O, PPM, SRM, SVR |
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Tuesday
10:00 – 10:45 | Mastermind Interview: Leo Apotheker, CEO, SAP | |
Speakers: Leo Apotheker, Yvonne Genovese, Nigel Rayner
Session Type: Keynote Session | ID: 08A
Tracks: APP, BIIM, BPI, BusExec, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Tuesday
11:15 – 12:15 | Top 10 Strategic Technologies for 2010 | |
Speaker: David W. Cearley
Session Type: Gartner Session | ID: 09A
Tracks: APP, BIIM, BPI, BusExec, CC, CIO, COMS, CWSS, EA, ET&T, GREEN, I&O, PPM, SRM, SVR |
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Tuesday
11:15 – 12:15 | Contract Negotiation Clinic: SAP (end-users only) | |
Speaker: Peter Wesche
Session Type: Contract Negotiation Clinic | ID: 09G
Track: SVR |
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Tuesday
11:15 – 12:15 | Contract Negotiation Clinic: PC Acquisition (end-users only) | |
Speaker: Stewart Buchanan
Session Type: Contract Negotiation Clinic | ID: 09H
Track: SVR |
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Tuesday
11:15 – 12:15 | Contract Negotiation Clinic: Infrastructure Outsourcing (end-users only) | |
Speaker: Frank Ridder
Session Type: Contract Negotiation Clinic | ID: 09I
Track: SVR |
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Tuesday
14:30 – 15:30 | End-User Case Study Panel: Managing Multisourcing — Fostering Cooperation, Collaboration and Competition | |
Speakers: Claudio Da Rold, Per-Ola Ostreus, Darryl Salmons, Burkhard Schulz
Session Type: End-User Case Study Session | ID: 11E
Track: SVR |
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Wednesday
08:15 – 09:45 | Workshop: Outsourcing Renegotiations — Strategies for Success | |
Speakers: Ian Puddy, Frank Ridder
Session Type: Workshop | ID: 14H
Track: SVR |
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Wednesday
10:00 – 10:45 | Mastermind Interview: Alan Matula, CIO, Shell International | |
Speakers: Linda R. Cohen, Alan Matula, Mark Raskino
Session Type: Keynote Session | ID: 15A
Tracks: APP, BIIM, BPI, BusExec, CIO, COMS, EA, I&O, Key, PPM, SRM, SVR |
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Wednesday
11:15 – 12:15 | Contract Negotiation Clinic: Oracle (end-users only) | |
Speaker: Peter Wesche
Session Type: Contract Negotiation Clinic | ID: 16G
Track: SVR |
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Wednesday
11:15 – 12:15 | Contract Negotiation Clinic: Microsoft (end-users only) | |
Speaker: Stewart Buchanan
Session Type: Contract Negotiation Clinic | ID: 16H
Track: SVR |
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Wednesday
11:15 – 12:15 | Contract Negotiation Clinic: Applications Outsourcing (end-users only) | |
Speaker: Gilbert van der Heiden
Session Type: Contract Negotiation Clinic | ID: 16I
Track: SVR |
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Wednesday
14:30 – 15:30 | Introducing Gartner’s Market Clock: Rebalancing IT Priorities | |
Speaker: Brian Gammage
Session Type: Gartner Session | ID: 18A
Tracks: APP, BPI, COMS, EA, ET&T, I&O, PPM, SRM, SVR |
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Wednesday
14:30 – 15:30 | Outsourcing Initiatives: Balancing Cost, Excellence and Innovation | |
Speaker: Claudio Da Rold
Session Type: Gartner Session | ID: 18K
Track: SVR |
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Wednesday
16:00 – 17:00 | Emerging Trends Radar Screen | |
Speaker: Nick Jones
Session Type: Gartner Session | ID: 19A
Tracks: APP, BIIM, BPI, BusExec, CIO, COMS, EA, ET&T, I&O, PPM, SRM, SVR |
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Wednesday
16:00 – 16:20 | Gartner Magic Quadrant: Help Desk Outsourcing | |
Speaker: Gianluca Tramacere
Session Type: Magic Quadrant and ITxpo Theater Session | ID: 19Va
Track: SVR |
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Thursday
08:30 – 09:30 | Benchmarking Pre and Post Recovery: How Much Should You Spend and Where? | |
Speaker: Ian Reeves
Session Type: Gartner Session | ID: 21L
Tracks: BusExec, CIO, G&C, SVR |
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Thursday
09:45 – 10:45 | Chaos to Control: Strategic Vendor Management Emerges | |
Speaker: Gilbert van der Heiden
Session Type: Gartner Session | ID: 22K
Track: SVR |
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Thursday
12:15 – 13:15 | Global Sourcing Scenario and Trends: Shifts in the Use of Offshore Resources | |
Speaker: Ian Marriott
Session Type: Gartner Scenario | ID: 24C
Track: SVR |
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Monday
11:00 – 12:00 | Gartner Analyst/User Roundtable: How Many Vendors Are Too Many or Too Few? | |
Speaker: Linda R. Cohen
Session Type: Analyst/User Roundtable | ID: AUR5
Track: SVR |
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Wednesday
11:15 – 12:15 | Gartner Analyst/User Roundtable: What Shouldn't Be Outsourced? | |
Speaker: Claudio Da Rold
Session Type: Analyst/User Roundtable | ID: AUR12
Track: SVR |
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Wednesday
08:30 – 09:30 | Gartner Analyst/User Roundtable: Dealing With the Security Risks of Clouds and Services | |
Speaker: Jay Heiser
Session Type: Analyst/User Roundtable | ID: AUR13
Tracks: CC, CWSS, G&C, SRM, SVR |
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Wednesday
16:00 – 17:00 | Gartner Analyst/User Roundtable: Effective Vendor Performance Metrics | |
Speaker: Gilbert van der Heiden
Session Type: Analyst/User Roundtable | ID: AUR21
Track: SVR |
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Thursday
11:00 – 12:00 | Gartner Analyst/User Roundtable: Fixed and Wireless Services: Sharing Procurement Best Practices | |
Speaker: Leif-Olof Wallin
Session Type: Analyst/User Roundtable | ID: AUR23
Tracks: COMS, SVR |
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Monday
17:00 – 18:00 | Gartner Analyst/User Roundtable: Cloud Computing in Government | |
Speaker: Andrea Di Maio
Session Type: Analyst/User Roundtable | ID: AUR26
Tracks: APP, CC, CWSS, I&O, SVR |
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Monday
15:45 – 16:45 | Gartner Analyst/User Roundtable: BPO for Banking/Investment Services | |
Speaker: Peter Redshaw
Session Type: Analyst/User Roundtable | ID: AUR28
Track: SVR |
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Tuesday
15:45 – 16:45 | Gartner Analyst/User Roundtable: Offshoring for Banking/Investment Services | |
Speaker: Peter Redshaw
Session Type: Analyst/User Roundtable | ID: AUR29
Track: SVR |
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Thursday
11:00 – 12:00 | Analyst/User Roundtable: What Shouldn't Be Outsourced? (REPEAT) | |
Speaker: Claudio Da Rold
Session Type: Analyst/User Roundtable | ID: AUR44
Track: SVR |
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Wednesday
08:30 – 09:30 | Analyst/User Roundtable: Cloud Computing in Government (REPEAT) | |
Speaker: Massimiliano Claps
Session Type: Analyst/User Roundtable | ID: AUR45
Tracks: APP, CC, CWSS, I&O, SVR |
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