Speaker: David M. Coyle
Location: Octavius 7
Session Type: Track Session

IT operations has always had the pressure to do more with less. With increased focus on cost containment, IT needs to determine the immediate opportunities to optimize costs and at the same time ensure that the maturity improvements in people, process and technology continue and that service levels meet business requirements. This presentation provides tactical and strategic guidance on how IT operations can optimize costs in all areas.