Speaker: Geoff Johnson
Location: Sydney Convention & Exhibition Centre - Session Room F
Session Type: Gartner Session

Most enterprises are now on their way to bringing their many disparate modes of business calls and messaging together under a basic scheme for unifying their communications but few have thought through their roadmap or vision end-point for a comprehensive approach that clearly improves business costs, customer satisfaction and productivity. In this presentation, Gartner shows in detail how a purposeful approach to using Unified Communications and Collaboration will deliver these business benefits while improving the agility of your operations in challenging times.