Speaker: Edward Smythe
Location: Mandalay Bay - South Pacific Ballroom F
Session Type: Track Session

As more and more companies focus on IT costs in the current economic landscape, a focus on productivity and innovation can deliver both improved performance and lower costs. Focus on productivity can provide sustainable cost advantages and operational flexibility that are increasingly critical in determining the business value of outsourcing initiatives. This presentation outlines the key drivers of productivity, identifies approaches to embed productivity into outsourcing objectives and strategy, and provides practical steps for companies to realize cost savings through productivity and innovation.