Speakers: Christopher Ambrose, Linda R. Cohen
Location: Mandalay Bay - South Pacific Ballroom F
Session Type: Keynote Session

Gartner Research shows that outsourcing deals predicated on cost savings alone are doomed to fail and forecasted long-term savings are seldom achieved. But in an environment of unstable business conditions where business stakeholders continually demand more for less, what techniques can be applied to drive cost improvement without compromising vendor performance and business outcomes?