Speaker: Zarko Sumic
Location: Disney's Yacht & Beach Convention Center - Salon 1-4
Session Type: Track Session

The relationship between consumers and energy companies has been unbalanced; companies had the power, literally and figuratively. Energy sustainability concerns are transforming that relationship, creating more participatory consumer models and disrupting utility business. This has far-reaching consequences for the future role of the utility, and for IT and OT investments in the utility and consumer sectors.