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Sunday
03:30 PM – 04:30 PM | Workshop: Building the Strategic Technology Map for Payments | |
Speakers: David Furlonger, Vincent Oliva, Peter Redshaw, David Schehr
Session Type: | ID: 03F
Tracks: APP, BPI |
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Monday
10:00 AM – 11:00 AM | Making the Case for Business Process Management in a Time of Crisis | |
Speaker: Janelle B. Hill
Session Type: Track Session | ID: 11C
Track: BPI |
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Monday
11:30 AM – 12:30 PM | The Web, Social Media and Consumerization: Critical Synergies for Effective Web Presence | |
Speaker: Gene Phifer
Session Type: Track Session | ID: 12D
Tracks: APP, BIIM, BPI, CWSS, ET&T |
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Monday
02:00 PM – 03:00 PM | Performance Management Nirvana: Today or Never? | |
Speakers: Bill Hostmann, Nigel Rayner
Session Type: Track Session | ID: 13B
Tracks: BIIM, BPI |
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Monday
02:00 PM – 03:00 PM | Panel: Using BPM to Survive, Thrive and Capitalize in a Turbulent Economy | |
Speakers: Michele Cantara, Elise Olding, Jim Sinur
Session Type: | ID: 13C
Track: BPI |
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Monday
02:00 PM – 03:00 PM | Case Studies in Cloud Computing | |
Speakers: David W. Cearley, Gene Phifer
Session Type: Gartner Case Study | ID: 13H
Tracks: APP, BIIM, BPI, CC, CIO, COMMS, EA, I&O, PPM, SRM, SVR |
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Monday
02:00 PM – 03:00 PM | The Sustainability Scenario | |
Speaker: Simon Mingay
Session Type: Track Session | ID: 13I
Tracks: APP, BPI, CIO, COMMS, EA, GREEN, I&O, PPM, SVR |
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Tuesday
08:00 AM – 09:00 AM | Top 10 Strategic Technologies for 2010 | |
Speakers: David W. Cearley, Carl Claunch
Session Type: Track Session | ID: 21D
Tracks: APP, BIIM, BPI, CC, CIO, COMMS, CWSS, EA, ET&T, GREEN, I&O, PPM, SRM, SVR |
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Tuesday
09:30 AM – 10:30 AM | Pattern-Based Strategy: Enterprise 2.0 Got It Backwards | |
Speaker: Tom Austin
Session Type: Track Session | ID: 22B
Tracks: APP, BIIM, BPI, CWSS, EA, ET&T, PBS |
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Tuesday
09:30 AM – 10:30 AM | End-User Case Study: BPM – Separating Hype and Reality at Catalina Marketing | |
Speakers: Jeff Mount, Elise Olding, Eric Williams
Session Type: Gartner Case Study | ID: 22C
Track: BPI |
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Tuesday
02:00 PM – 03:00 PM | Business Process Management: Important to Do, Important to Do Right | |
Speaker: Elise Olding
Session Type: Track Session | ID: 23C
Track: BPI |
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Wednesday
08:00 AM – 09:00 AM | Dynamic BPM vs. Agility: The Competitive Differentiator | |
Speaker: Daryl C. Plummer
Session Type: Track Session | ID: 31C
Tracks: BPI, ET&T |
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Wednesday
08:00 AM – 09:00 AM | Emerging Trends Radar Screen | |
Speaker: Jackie Fenn
Session Type: Track Session | ID: 31G
Tracks: APP, BIIM, BPI, CIO, COMMS, EA, ET&T, I&O, PPM, SRM, SVR |
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Wednesday
09:30 AM – 10:30 AM | Project Success Starts With People: Communications, Expectations and Engagement | |
Speaker: Audrey L. Apfel
Session Type: Track Session | ID: 32G
Tracks: BPI, PPM |
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Wednesday
11:00 AM – 12:00 PM | Cloud Computing: Will Your Business Grow and Transform Because of It? | |
Speaker: Daryl C. Plummer
Session Type: Track Session | ID: 33B
Tracks: APP, BIIM, BPI, CC, CIO, COMMS, EA, I&O, PPM, SRM, SVR |
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Wednesday
11:00 AM – 12:00 PM | What's New in BPM Technologies and Why Business Leaders Should Care | |
Speaker: Janelle B. Hill
Session Type: Track Session | ID: 33C
Track: BPI |
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Wednesday
11:00 AM – 12:00 PM | Where Should IT Put Its Green Emphasis? | |
Speaker: Dan Miklovic
Session Type: Track Session | ID: 33G
Tracks: APP, BPI, GREEN, I&O, PPM, SVR |
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Thursday
08:00 AM – 09:00 AM | BPM Service Providers: What Works and What Doesn't? | |
Speaker: Michele Cantara
Session Type: Track Session | ID: 41C
Tracks: BPI, SVR |
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Thursday
09:30 AM – 10:30 AM | PPM Best Practices: Balancing PPM Process Adoption and Process Automation | |
Speaker: Daniel B. Stang
Session Type: Track Session | ID: 42G
Tracks: BPI, PPM |
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Thursday
02:00 PM – 03:00 PM | BPM Optimization and Simulation | |
Speaker: Jim Sinur
Session Type: Track Session | ID: 43C
Track: BPI |
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Thursday
02:00 PM – 03:00 PM | Improving the Customer Experience: Putting Theory Into Practice | |
Speaker: Michael Maoz
Session Type: Track Session | ID: 43I
Tracks: APP, BPI |
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Thursday
03:30 PM – 04:30 PM | Social Media Scams and Spins: How Enterprises Can Detect and Defend Against Gaming the System | |
Speaker: Ray Valdes
Session Type: Track Session | ID: 44B
Tracks: APP, BIIM, BPI, CWSS, ET&T |
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Monday
11:30 AM – 12:30 PM | Roundtable: Striking a Balance Between Business Processes and Business Rules (Pre-Registration is now closed - please stop at the 1on1 registration desk onsite to register) | |
Speaker: Jim Sinur
Session Type: Analyst/User Roundtable | ID: AUR2
Track: BPI |
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Tuesday
05:00 PM – 06:00 PM | Roundtable: Defining the Critical Roles for BPM (Pre-Registration is now closed - please stop at the 1on1 registration desk onsite to register) | |
Speaker: Janelle B. Hill
Session Type: Analyst/User Roundtable | ID: AUR49
Track: BPI |
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Wednesday
09:30 AM – 10:30 AM | Roundtable: How BPM Ties to Business Strategy (Pre-Registration is now closed - please stop at the 1on1 registration desk onsite to register) | |
Speaker: Elise Olding
Session Type: Analyst/User Roundtable | ID: AUR65
Track: BPI |
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Monday
07:00 PM – 07:10 PM | The Technologies and Trends Changing How We Communicate | |
Speaker: T.A. McCann
Session Type: Cool Vendor Theater Presentation | ID: CV2
Track: BPI |
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Monday
07:30 PM – 07:40 PM | Rapid BPM: Build Agile workflow-enabled Composite Applications within minutes | |
Speaker: Sanjay Shah
Session Type: Cool Vendor Theater Presentation | ID: CV3
Track: BPI |
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Monday
06:30 PM – 06:50 PM | Gartner Magic Quadrant: Business Process Management Suites | |
Speaker: Janelle B. Hill
Session Type: ITxpo Theater Presentation | ID: ITX04
Track: BPI |
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Monday
07:00 PM – 07:20 PM | NEC: Business Critical X86 Platforms: How to Scale-Up Performance and Scale-Down Complexities | |
Speaker: Michael Nixon
Session Type: ITxpo Theater Presentation | ID: ITX07
Track: BPI |
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Tuesday
01:00 PM – 01:20 PM | Autonomy: Driving New Value from Social Media | |
Speaker: Eben Miller
Session Type: ITxpo Theater Presentation | ID: ITX19
Track: BPI |
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Tuesday
02:00 PM – 02:20 PM | Windows 7 Unplugged - Tips From Microsoft's CIO Office | |
Speakers:
Session Type: ITxpo Theater Presentation | ID: ITX26
Track: BPI |
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Wednesday
01:00 PM – 01:20 PM | CA: Delivering a Positive Online Experience | |
Speaker: Janet Lord
Session Type: ITxpo Theater Presentation | ID: ITX47
Track: BPI |
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Thursday
12:30 PM – 12:50 PM | BPM Adoption Survey Results | |
Speaker: Michele Cantara
Session Type: ITxpo Theater Presentation | ID: ITX72
Track: BPI |
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Monday
12:45 PM – 01:45 PM | Microsoft Office 2010: Modern, Mobile, Collaborative Productivity for Today’s Workplace | |
Speakers:
Session Type: Solution Provider Session | ID: SPS1A
Tracks: BPI, CWSS |
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Tuesday
12:30 PM – 01:30 PM | Windows 7 Early Adopter Customer Panel | |
Speakers: Randy Benz, Mike Capone, Mario Mueller, Jim Thomas
Session Type: Solution Provider Session | ID: SPS3A
Track: BPI |
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Tuesday
12:30 PM – 01:30 PM | Avaya: LL Bean, A Leader in Customer Service Through Contact Center Innovation | |
Speakers:
Session Type: Solution Provider Session | ID: SPS3C
Tracks: APP, BPI, COMMS |
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Tuesday
03:30 PM – 04:30 PM | The Business Value of Windows Server 2008 R2 | |
Speakers:
Session Type: Solution Provider Session | ID: SPS4C
Track: BPI |
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Wednesday
12:30 PM – 01:30 PM | CA: Driving Lean IT with Operational Compliance | |
Speaker: Robert Zanella
Session Type: Solution Provider Session | ID: SPS5C
Tracks: BPI, G&C |
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Wednesday
12:30 PM – 01:30 PM | Active and Passive Data Governance Data Governance is a Journey | |
Speaker: Tom Kennedy
Session Type: Solution Provider Session | ID: SPS5E
Tracks: BIIM, BPI, G&C |
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Wednesday
03:30 PM – 04:30 PM | Windows Optimized Desktop: Windows 7 and Microsoft Desktop Optimization Pack | |
Speakers:
Session Type: Solution Provider Session | ID: SPS6C
Track: BPI |
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Wednesday
03:30 PM – 04:30 PM | Lombardi: How To Deliver Better Process Improvement Outcomes with BPM | |
Speakers: Farrukh Humayun, Jim Rudden
Session Type: Solution Provider Session | ID: SPS6E
Track: BPI |
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Wednesday
03:30 PM – 04:30 PM | FICO: 5 Steps to Building your Pattern-based Strategies | |
Speaker: Carole-Ann Matignon
Session Type: Solution Provider Session | ID: SPS6J
Track: BPI |
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Monday
05:00 PM – 06:30 PM | Workshop: Business Improvement Ideas — Top Processes and KPIs for Executives | |
Speakers: James Holincheck, Andrew White
Session Type: Workshop | ID: W5
Tracks: APP, BPI |
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Tuesday
05:00 PM – 06:30 PM | Workshop: Building a BPM Competency Center | |
Speaker: Elise Olding
Session Type: Workshop | ID: W17
Track: BPI |
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Thursday
01:30 PM – 03:00 PM | Workshop: Building a Business Process Management Competency Center | |
Speaker: Elise Olding
Session Type: Workshop | ID: W33
Track: BPI |
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