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Monday
11:30 AM – 12:30 PM | IT Services and Outsourcing Alternatives: Prudent Choices for Challenging Times | |
Speaker: Allie Young
Session Type: Track Session | ID: 12I
Track: SVR |
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Monday
02:00 PM – 03:00 PM | Software Realities 2010: Megavendors, Megatrends and Mounting Chaos | |
Speaker: Yvonne Genovese
Session Type: Track Session | ID: 13A
Tracks: APP, SVR |
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Monday
02:00 PM – 03:00 PM | Extreme Consumerization: Extreme Savings for Extreme Circumstances | |
Speakers: Tom Austin, David Mitchell Smith
Session Type: Track Session | ID: 13D
Tracks: APP, COMMS, CWSS, EA, ET&T, I&O, PPM, SVR |
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Monday
02:00 PM – 03:00 PM | Introducing Gartner’s Market Clock: Rebalancing IT Priorities | |
Speaker: Brian Gammage
Session Type: Track Session | ID: 13G
Tracks: APP, COMMS, EA, ET&T, I&O, PPM, SVR |
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Monday
02:00 PM – 03:00 PM | Case Studies in Cloud Computing | |
Speakers: David W. Cearley, Gene Phifer
Session Type: Gartner Case Study | ID: 13H
Tracks: APP, BIIM, BPI, CC, CIO, COMMS, EA, I&O, PPM, SRM, SVR |
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Monday
02:00 PM – 03:00 PM | The Sustainability Scenario | |
Speaker: Simon Mingay
Session Type: Track Session | ID: 13I
Tracks: APP, BPI, CIO, COMMS, EA, GREEN, I&O, PPM, SVR |
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Tuesday
08:00 AM – 09:00 AM | Top 10 Strategic Technologies for 2010 | |
Speakers: David W. Cearley, Carl Claunch
Session Type: Track Session | ID: 21D
Tracks: APP, BIIM, BPI, CC, CIO, COMMS, CWSS, EA, ET&T, GREEN, I&O, PPM, SRM, SVR |
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Tuesday
08:00 AM – 09:00 AM | End-User Case Study Panel: Managing Multisourcing - Fostering Cooperation, Collaboration and Competition | |
Speakers: Michael Bartell, Linda R. Cohen, Harold Tuck
Session Type: Gartner Case Study | ID: 21I
Track: SVR |
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Tuesday
09:30 AM – 10:30 AM | The Cloud Computing Scenario | |
Speakers: Daryl C. Plummer, David Mitchell Smith
Session Type: Track Session | ID: 22G
Tracks: APP, CC, CIO, COMMS, EA, ET&T, I&O, PPM, SRM, SVR |
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Tuesday
05:00 PM – 06:00 PM | Google vs. Microsoft: A Battle for the Clouds | |
Speakers: Tom Austin, David Mitchell Smith
Session Type: Track Session | ID: 24G
Tracks: APP, CC, CWSS, EA, SVR |
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Tuesday
05:00 PM – 06:00 PM | Outsourcing Initiatives: Balancing Cost, Excellence and Innovation | |
Speaker: William Maurer
Session Type: Track Session | ID: 24I
Track: SVR |
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Wednesday
08:00 AM – 09:00 AM | Emerging Trends Radar Screen | |
Speaker: Jackie Fenn
Session Type: Track Session | ID: 31G
Tracks: APP, BIIM, BPI, CIO, COMMS, EA, ET&T, I&O, PPM, SRM, SVR |
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Wednesday
09:30 AM – 10:30 AM | Benchmarking Pre- and Post-Recovery: How Much Should You Spend, and Where? | |
Speaker: Thomas N. Larson
Session Type: Track Session | ID: 32D
Tracks: APP, COMMS, I&O, SVR |
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Wednesday
09:30 AM – 10:30 AM | Chaos to Control: Strategic Vendor Management Emerges | |
Speaker: Christopher Ambrose
Session Type: Track Session | ID: 32I
Track: SVR |
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Wednesday
11:00 AM – 12:00 PM | Cloud Computing: Will Your Business Grow and Transform Because of It? | |
Speaker: Daryl C. Plummer
Session Type: Track Session | ID: 33B
Tracks: APP, BIIM, BPI, CC, CIO, COMMS, EA, I&O, PPM, SRM, SVR |
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Wednesday
11:00 AM – 12:00 PM | Where Should IT Put Its Green Emphasis? | |
Speaker: Dan Miklovic
Session Type: Track Session | ID: 33G
Tracks: APP, BPI, GREEN, I&O, PPM, SVR |
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Wednesday
11:00 AM – 12:00 PM | Global Sourcing Scenario and Trends: Shifts in the Use of Offshore Resources | |
Speaker: Allie Young
Session Type: Track Session | ID: 33I
Track: SVR |
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Thursday
08:00 AM – 09:00 AM | BPM Service Providers: What Works and What Doesn't? | |
Speaker: Michele Cantara
Session Type: Track Session | ID: 41C
Tracks: BPI, SVR |
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Thursday
08:00 AM – 09:00 AM | Cloud Computing Will Reshape the Vendor Landscape | |
Speakers: David Mitchell Smith, Ray Valdes
Session Type: Track Session | ID: 41I
Tracks: APP, CC, COMMS, EA, I&O, PPM, SVR |
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Thursday
09:30 AM – 10:30 AM | Evaluating and Selecting Cloud Service Provider | |
Speaker: Frances Karamouzis
Session Type: Track Session | ID: 42I
Tracks: CC, SVR |
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Thursday
03:30 PM – 04:30 PM | Panel: Sustainability and the IT Industry | |
Speakers: Wayne Balta, Judy Glazer, Simon Mingay, Jeff Omelchuck
Session Type: Panel | ID: 44G
Tracks: APP, COMMS, GREEN, I&O, PPM, SVR |
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Thursday
03:30 PM – 04:30 PM | Developing a Vendor Management Program | |
Speaker: William R. Snyder
Session Type: Track Session | ID: 44I
Track: SVR |
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Monday
05:00 PM – 06:00 PM | Roundtable: How Many Vendors Are Too Many or Too Few? (Pre-Registration is now closed - please stop at the 1on1 registration desk onsite to register) | |
Speaker: Linda R. Cohen
Session Type: Analyst/User Roundtable | ID: AUR20
Track: SVR |
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Tuesday
02:00 PM – 03:00 PM | Roundtable: Effective Vendor Performance Metrics (Pre-Registration is now closed - please stop at the 1on1 registration desk onsite to register) | |
Speaker: Christopher Ambrose
Session Type: Analyst/User Roundtable | ID: AUR46
Track: SVR |
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Wednesday
02:00 PM – 03:00 PM | Roundtable: What Shouldn't Be Outsourced? (Pre-Registration is now closed - please stop at the 1on1 registration desk onsite to register) | |
Speaker: Frances Karamouzis
Session Type: Analyst/User Roundtable | ID: AUR85
Track: SVR |
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Monday
10:00 AM – 11:00 AM | Contract Negotiation Clinic: SAP | |
Speaker: Peter Wesche
Session Type: Contract Negotiation Clinic | ID: CNC01
Tracks: APP, SVR |
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Monday
10:00 AM – 11:00 AM | Contract Negotiation Clinic: Oracle | |
Speaker: Jane B. Disbrow
Session Type: Contract Negotiation Clinic | ID: CNC02
Tracks: APP, SVR |
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Monday
10:00 AM – 11:00 AM | Contract Negotiation Clinic: Microsoft | |
Speaker: Frances O'Brien
Session Type: Contract Negotiation Clinic | ID: CNC03
Tracks: APP, SVR |
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Monday
10:00 AM – 11:00 AM | Contract Negotiation Clinic: Networking & Wireless | |
Speaker: Ted Chamberlin
Session Type: Contract Negotiation Clinic | ID: CNC04
Tracks: COMMS, SVR |
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Monday
11:30 AM – 12:30 PM | Contract Negotiation Clinic: PC Acquisitions | |
Speaker: Leslie Fiering
Session Type: Contract Negotiation Clinic | ID: CNC05
Tracks: I&O, SVR |
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Monday
11:30 AM – 12:30 PM | Contract Negotiation Clinic: Applications Outsourcing | |
Speaker: Helen Huntley
Session Type: Contract Negotiation Clinic | ID: CNC06
Tracks: APP, SVR |
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Monday
11:30 AM – 12:30 PM | Contract Negotiation Clinic: Infrastructure Outsourcing | |
Speaker: Richard T. Matlus
Session Type: Contract Negotiation Clinic | ID: CNC07
Tracks: COMMS, I&O, SVR |
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Tuesday
08:00 AM – 09:00 AM | Contract Negotiation Clinic: SAP | |
Speaker: Peter Wesche
Session Type: Contract Negotiation Clinic | ID: CNC08
Tracks: APP, SVR |
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Tuesday
08:00 AM – 09:00 AM | Contract Negotiation Clinic: Oracle | |
Speaker: Jane B. Disbrow
Session Type: Contract Negotiation Clinic | ID: CNC09
Tracks: APP, SVR |
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Tuesday
08:00 AM – 09:00 AM | Contract Negotiation Clinic: Microsoft | |
Speaker: Frances O'Brien
Session Type: Contract Negotiation Clinic | ID: CNC10
Tracks: APP, SVR |
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Tuesday
08:00 AM – 09:00 AM | Contract Negotiation Clinic: Networking & Wireless | |
Speaker: Ted Chamberlin
Session Type: Contract Negotiation Clinic | ID: CNC11
Tracks: COMMS, SVR |
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Tuesday
09:30 AM – 10:30 AM | Contract Negotiation Clinic: PC Acquisitions | |
Speaker: Leslie Fiering
Session Type: Contract Negotiation Clinic | ID: CNC12
Tracks: I&O, SVR |
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Tuesday
09:30 AM – 10:30 AM | Contract Negotiation Clinic: Applications Outsourcing | |
Speaker: Helen Huntley
Session Type: Contract Negotiation Clinic | ID: CNC13
Tracks: APP, SVR |
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Tuesday
09:30 AM – 10:30 AM | Contract Negotiation Clinic: Infrastructure Outsourcing | |
Speaker: Richard T. Matlus
Session Type: Contract Negotiation Clinic | ID: CNC14
Tracks: COMMS, I&O, SVR |
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Wednesday
02:00 PM – 03:00 PM | Contract Negotiation Clinic: SAP | |
Speaker: Peter Wesche
Session Type: Contract Negotiation Clinic | ID: CNC15
Tracks: APP, SVR |
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Wednesday
02:00 PM – 03:00 PM | Contract Negotiation Clinic: Oracle | |
Speaker: Jane B. Disbrow
Session Type: Contract Negotiation Clinic | ID: CNC16
Tracks: APP, SVR |
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Wednesday
02:00 PM – 03:00 PM | Contract Negotiation Clinic: Microsoft | |
Speaker: Frances O'Brien
Session Type: Contract Negotiation Clinic | ID: CNC17
Tracks: APP, SVR |
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Wednesday
02:00 PM – 03:00 PM | Contract Negotiation Clinic: Networking & Wireless | |
Speaker: Ted Chamberlin
Session Type: Contract Negotiation Clinic | ID: CNC18
Tracks: COMMS, SVR |
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Wednesday
02:00 PM – 03:00 PM | Contract Negotiation Clinic: PC Acquisitions | |
Speaker: Leslie Fiering
Session Type: Contract Negotiation Clinic | ID: CNC19
Tracks: I&O, SVR |
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Wednesday
02:00 PM – 03:00 PM | Contract Negotiation Clinic: Applications Outsourcing | |
Speaker: Helen Huntley
Session Type: Contract Negotiation Clinic | ID: CNC20
Tracks: APP, SVR |
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Wednesday
02:00 PM – 03:00 PM | Contract Negotiation Clinic: Infrastructure Outsourcing | |
Speaker: Richard T. Matlus
Session Type: Contract Negotiation Clinic | ID: CNC21
Tracks: COMMS, I&O, SVR |
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Thursday
08:00 AM – 09:00 AM | Contract Negotiation Clinic: SAP | |
Speaker: Peter Wesche
Session Type: Contract Negotiation Clinic | ID: CNC22
Tracks: APP, SVR |
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Thursday
08:00 AM – 09:00 AM | Contract Negotiation Clinic: Oracle | |
Speaker: Jane B. Disbrow
Session Type: Contract Negotiation Clinic | ID: CNC23
Tracks: APP, SVR |
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Thursday
08:00 AM – 09:00 AM | Contract Negotiation Clinic: Microsoft | |
Speaker: Frances O'Brien
Session Type: Contract Negotiation Clinic | ID: CNC24
Tracks: APP, SVR |
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Thursday
08:00 AM – 09:00 AM | Contract Negotiation Clinic: Networking & Wireless | |
Speaker: Ted Chamberlin
Session Type: Contract Negotiation Clinic | ID: CNC25
Tracks: COMMS, SVR |
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Thursday
09:30 AM – 10:30 AM | Contract Negotiation Clinic: PC Acquisitions | |
Speaker: Leslie Fiering
Session Type: Contract Negotiation Clinic | ID: CNC26
Tracks: I&O, SVR |
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Thursday
09:30 AM – 10:30 AM | Contract Negotiation Clinic: Applications Outsourcing | |
Speaker: Helen Huntley
Session Type: Contract Negotiation Clinic | ID: CNC27
Tracks: APP, SVR |
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Thursday
09:30 AM – 10:30 AM | Contract Negotiation Clinic: Infrastructure Outsourcing | |
Speaker: Richard T. Matlus
Session Type: Contract Negotiation Clinic | ID: CNC28
Tracks: COMMS, I&O, SVR |
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Monday
06:30 PM – 06:50 PM | Gartner Magic Quadrant: Help Desk Outsourcing, North America | |
Speaker: William Maurer
Session Type: ITxpo Theater Presentation | ID: ITX03
Tracks: I&O, SVR |
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Tuesday
01:30 PM – 01:50 PM | Gartner Magic Quadrant: Desktop Outsourcing Services, North America | |
Speaker: William Maurer
Session Type: ITxpo Theater Presentation | ID: ITX23
Tracks: I&O, SVR |
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Monday
12:45 PM – 01:45 PM | Brazil IT: Cost Savings Selecting IT Vendors - Live Client Testimonial | |
Speaker: Michael Roelf
Session Type: Solution Provider Session | ID: SPS1B
Track: SVR |
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Monday
12:45 PM – 01:45 PM | Shenzhen: China Hi-tech Hub, Talents & Innovation Making the Difference ! | |
Speakers: Nestor G. Cruz, Wang Hui, Mike Keating, Ashish Rahinj
Session Type: Solution Provider Session | ID: SPS1F
Track: SVR |
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Tuesday
12:30 PM – 01:30 PM | ITD Hungary: What benefits attract US investors to Hungary – Successful operations | |
Speakers: Attila Bukovszki, D’Ann C. Grell, Csaba Kilián
Session Type: Solution Provider Session | ID: SPS3D
Track: SVR |
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Wednesday
03:30 PM – 04:30 PM | SAIC: Carbon Regulation: Addressing the risks with Green IT | |
Speakers: Erik Naugle, Charles Onstott III
Session Type: Solution Provider Session | ID: SPS6H
Tracks: GREEN, SVR |
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Monday
01:30 PM – 03:00 PM | Workshop: Getting What You Need From the Social Software Vendors | |
Speakers: James Lundy, Carol Rozwell
Session Type: Workshop | ID: W2
Tracks: APP, BIIM, SVR |
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Monday
01:30 PM – 03:00 PM | Workshop: Developing a New Generation of Outsourcing Performance Metrics and Dashboards | |
Speakers: Christopher Ambrose, William R. Snyder
Session Type: Workshop | ID: W4
Track: SVR |
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Tuesday
05:00 PM – 06:30 PM | Workshop: Vendor Risk Management | |
Speakers: Christopher Ambrose, French Caldwell
Session Type: Workshop | ID: W20
Track: SVR |
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Wednesday
01:30 PM – 03:00 PM | Workshop: Developing a New Generation of Outsourcing Performance Metrics and Dashboards | |
Speakers: Christopher Ambrose, William R. Snyder
Session Type: Workshop | ID: W27
Track: SVR |
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Thursday
09:00 AM – 10:30 AM | Workshop: Vendor Risk Management | |
Speakers: Christopher Ambrose, French Caldwell
Session Type: Workshop | ID: W31
Tracks: G&C, SVR |
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Thursday
01:30 PM – 03:00 PM | Workshop: Getting What You Need From the Social Software Vendors | |
Speakers: James Lundy, Carol Rozwell
Session Type: Workshop | ID: W36
Tracks: APP, BIIM, CWSS, SVR |
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