Ellen S. Kitzis is a vice president of Research at Gartner. She specializes in research for IT leaders, focusing on key issues such as IT-business alignment, organizational change, IT management strategies, governance, the CIO and the role of the IT leadership team. Traveling throughout the 50 states and Latin America, Ms. Kitzis frequently speaks with groups of CIOs on topical themes and issues. She is a spokesperson for Gartner for various CIO publications and has appeared a number of times on CNBC. She is co-author with Marianne Broadbent of "The New CIO Leader: Setting the Agenda and Delivering Results" (HBS Press, 2005).