Speakers
33 Speakers
| Abreu, Maryellen | Director of Global Technical Support, iRobot | |
| Alvarez, Gene | Research VP, Gartner | |
| Cialdini, Ph.D, Robert B. | Author, Social Psychologist and President of Influence at Work | |
| Collins, Kimberly | Managing VP, Gartner | |
 | Conlon, Ginger | Editor-in-Chief, 1to1 Magazine |
| Davies, Jim | Research Director, Gartner | |
| Disbrow, Jane B. | Research VP, Gartner | |
| Dunne, Michael | Research VP, Gartner | |
| Fenn, Jackie | VP & Gartner Fellow, Gartner | |
| Gassman, Bill | Research Director, Gartner | |
| Goldman, Matthew | Research VP, Gartner | |
 | Gragg, Sam | Vice President, Customer Management Solutions, Teradata |
| Hagemeyer, Dale | Research VP, Gartner | |
| Harris, Kathy | VP Distinguished Analyst, Gartner | |
| Herschel, Gareth | Research Director, Gartner | |
| Jacobs, Johan | , Gartner | |
| Kraus, Drew | Research VP, Gartner | |
| Lindberg, Ingrid | Chief Customer Experience Officer, Cigna |
| Lye, Anthony | Senior Vice President of CRM, Oracle |
| Maoz, Michael | VP Distinguished Analyst, Gartner | |
| Mertz, Sharon A. | Research Director, Gartner | |
| Mittelstaedt, Jason | Chief Marketing Officer, RightNow Technologies |
| Nelson, Scott D. | Managing VP, Gartner | |
| Parris, JoAnn | Vice President, Relationship Technology Managment, Convergys Corporation |
| Phifer, Gene | Managing VP, Gartner | |
| Radcliffe, John | Research VP, Gartner | |
| Rodgers, Martha | Founding Partner, Peppers & Rogers Group |
| Sarner, Adam | Research Director, Gartner | |
| Smith, David Mitchell | VP & Gartner Fellow, Gartner | |
| Smith, Michael | Research VP, Gartner | |
| Taylor, Sam | Chief Executive Officer, Oriental Trading Company |
| Thompson, Ed | VP Distinguished Analyst, Gartner | |
| Wilson, Brad | General Manager, Microsoft Dynamics CRM | |
