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Events On Demand
Customer Relationship Management Summit
14-16 September 2009  |  Scottsdale, AZ
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Bill Gassman
Research Director, Gartner

Bill Gassman is a research director in Gartner Research, where he is part of the Business Intelligence infrastructure team. He is the lead analyst for the topics of business activity monitoring and Web analytics.


2 Sessions by Bill Gassman
Wednesday
09:15 AM – 10:15 AM
Using Analysis to Improve Online Channel Efficiency
Speaker: Bill Gassman
Session Type: Track Session
ID: G22
Tracks: 3, 6
Wednesday
11:15 AM – 12:15 PM
Avoiding the Five Fatal Flaws of Business Intelligence
Speaker: Bill Gassman
Session Type: Track Session
ID: G26
Track: 6