Guest User | Sign On | Register
Events On Demand
Customer Relationship Management Summit
14-16 September 2009  |  Scottsdale, AZ
Home Event Sessions Tracks Speakers My Account
Matthew Goldman
Research VP, Gartner

Matthew Goldman is a research vice president at Gartner where he covers the market for CRM services, including consulting, system integration and business process outsourcing. His research involves market sizing, forecasting, user wants and needs, market trends, and service provider evaluation and selection.


3 Sessions by Matthew Goldman
Monday
07:15 AM – 07:45 AM
Getting "Gartnered": How Vendors Can Work Well With Analysts
Speaker: Matthew Goldman
Session Type: Pre-Conference Tutorial
ID: T2
Monday
10:45 AM – 11:45 AM
Organizational Change Management Techniques for CRM Success
Speaker: Matthew Goldman
Session Type: Track Session
ID: G6
Tracks: 1, 7
Wednesday
11:15 AM – 12:15 PM
Improvising CRM: Cost-Conscious Alternatives for Enabling CRM Strategies
Speaker: Matthew Goldman
Session Type: Track Session
ID: G28
Tracks: 2, 7