Sharon A. Mertz
Research Director, Gartner
Sharon Mertz is a director in Gartner Research, where she is focused on customer relationship management (CRM), software as a service (SaaS), and the software markets in Russia. Ms. Mertz is an international business professional with more than 25 years of experience in strategic consulting and management directed toward the introduction and impact of emerging technologies in the marketplace.
2 Sessions by Sharon A. Mertz
| Monday 07:15 AM – 07:45 AM | "Getting" Gartner: How to Understand What We Are Talking About | ||
| Speaker: Sharon A. Mertz Session Type: Pre-Conference Tutorial | ID: T1 Tracks: 1, 2 | ||
| Tuesday 04:15 PM – 05:15 PM | The Market for CRM: Economic Volatility Shifts Market Dynamics | ||
| Speaker: Sharon A. Mertz Session Type: Track Session | ID: G18 Track: 2 | ||
