Juergen Weiss is research director and industry services director in the Gartner Industry Advisory Services group, focusing on insurance. Mr. Weiss covers a number of insurance industry topics, including risk management and compliance (for example, Solvency II), billing and payment applications (including SEPA), policy administration systems for European life and general insurers, and innovative topics such as Web 2.0, cloud computing and SaaS. His special focus is European insurance topics, such as system harmonization and alignment of Pan-European insurers.