Robert H. Brown
Managing VP, Gartner
Robert Hoyle Brown is a managing vice president in Gartner Research, responsible for the Business Process Services and Market Metrics group, a worldwide team of analysts responsible for Gartner's core coverage of business process outsourcing (BPO) and business consulting services, as well as market metrics for the IT services industry at large. As an analyst, Mr. Brown previously led Gartner's worldwide coverage of cloud business process services, human resources outsourcing (HRO) and the broader BPO market.
2 Sessions by Robert H. Brown
| Monday 04:00 PM – 05:00 PM | BPO's Moment of Truth: The Evolution of the Market During Economic Downturn | ||
| Speaker: Robert H. Brown Session Type: Track Session | ID: F2 Track: F | ||
| Tuesday 03:45 PM – 04:30 PM | Critical Success Factors in Managing BPO: Lessons Learned From the Front Lines | ||
| Speaker: Robert H. Brown Session Type: Track Session | ID: F4 Track: F | ||


