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Events On Demand
Outsourcing & Vendor Management Summit
4-6 May 2009  |  Las Vegas, NV
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Robert H. Brown
Managing VP, Gartner

Robert Hoyle Brown is a managing vice president in Gartner Research, responsible for the Business Process Services and Market Metrics group, a worldwide team of analysts responsible for Gartner's core coverage of business process outsourcing (BPO) and business consulting services, as well as market metrics for the IT services industry at large. As an analyst, Mr. Brown previously led Gartner's worldwide coverage of cloud business process services, human resources outsourcing (HRO) and the broader BPO market.


2 Sessions by Robert H. Brown
Monday
04:00 PM – 05:00 PM
BPO's Moment of Truth: The Evolution of the Market During Economic Downturn
Speaker: Robert H. Brown
Session Type: Track Session
ID: F2
Track: F
Tuesday
03:45 PM – 04:30 PM
Critical Success Factors in Managing BPO: Lessons Learned From the Front Lines
Speaker: Robert H. Brown
Session Type: Track Session
ID: F4
Track: F