Julie McElmurry is the vice president of IT Service Performance at NiSource, where she leads the team accountable for business-valued performance excellence through optimal management of service providers. IT Service Performance is focused on providing accurate and timely decision-making support to internal customers through effective financial management, benchmarking, contract management, issue management, performance management and executive reporting. Ms. McElmurry has 20+ years of IT services and management experience including the negotiation and management of large sourcing relationships. NiSource, based in Merrillville, Ind., is a Fortune 500 company engaged in natural gas transmission, storage and distribution, as well as electric generation, transmission and distribution. NiSource operating companies deliver energy to 3.8 million customers located within the high-demand energy corridor stretching from the Gulf Coast through the Midwest to New England.