Frank Ridder is a research vice president in Gartner Research in the area of IT services and sourcing. He mainly helps organizations through the sourcing life cycle for infrastructure services, including the data center and the end-user side. He is a leading author on multisourcing competencies, infrastructure utilities and cloud sourcing. Mr. Ridder drives primary research in Phase 2 (vendor selection) and Phase 3 (contract and deal development) and is also responsible for German Gartner for IT Leaders portal for Sourcing and Vendor Relationships.