Chris Ambrose is a vice president in Gartner Research and a role service director in Gartner for IT Leaders program, leading research efforts in sourcing and managing vendor relationships. Mr. Ambrose has specialized coverage in IT sourcing, outsourcing and vendor management. He advises clients on best practices for managing their IT vendors and managing outsourcing relationships. Additionally, Mr. Ambrose?s research coverage includes analysis of trends in application hosting and software as a service (SaaS).