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WELCOME TO THE GARTNEREVENTSONDEMAND.COM WEBSITE! WE ENCOURAGE YOU TO TAKE ADVANTAGE OF THE CONTENT AND FEATURES AVAILABLE ON THE WEBSITE (THE "WEBSITE").

PLEASE READ THESE NON-NEGOTIABLE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITE. BY CONTINUING TO USE THE WEBSITE, YOU (THE "USER") AGREE TO BE BOUND BY THESE TERMS OF USE.

The terms of use of this Website will not in any way change or limit your rights and obligations under any other Gartner sales contract you may have. The terms of use of this site cannot be altered by any other Gartner sales contract you may have.

Length of Access to Website Content:

• Whether you were granted complimentary access or paid to access the content on this site, the materials to which you are entitled will be available on the site until one year from their availability or until the start of next year’s corresponding conference that geographically corresponds with this, whichever first occurs.

Website Content and Copyright:

• This Website is the property of Gartner and is protected by U.S. and international copyright law and conventions. Gartner grants to User the right to access and use the Website, so long as such use is for internal information purposes, and User does not alter, copy, disseminate, redistribute or republish any content or feature of this Website. User acknowledges that access to and use of this Website is subject to these TERMS OF USE and any expanded access or use must be approved in writing by Gartner.

Changes or Updates to the Website:

• Gartner reserves the right to change, update or discontinue any aspect of this Website at any time without notice. Your continued use of the Website after any such change constitutes your agreement to these TERMS OF USE, as modified.

Disclaimer of Warranties:

• Gartner does not make any warranties, express or implied, including, without limitation, those of merchantability and fitness for a particular purpose, with respect to this Website. Although Gartner takes reasonable steps to screen this Website for infection by viruses, worms, Trojan horses or other code manifesting contaminating or destructive properties, Gartner cannot guarantee that it will be free of infection or that it will be available at any particular time or location.

Accuracy of Information:

• While the information contained on this Website has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. User assumes sole responsibility for the use it makes of this Website to achieve his/her intended results.

Payments and Refunds:

• Content purchased from this site must be paid for in advance using the online credit card processing functionality on the site. Refunds will only be issued on requests received within 10 business days of original purchase date and if no contents from the site have been downloaded.

Third Party Links:

• This Website may contain links to other third party websites, which are provided as additional resources for the convenience of Users. Gartner does not endorse, sponsor or accept any responsibility for these third party websites, User agrees to direct any concerns relating to these third party websites to the relevant website administrator.

Limitation of Liability:

• In no event will Gartner be liable for: (a) damages of any kind, including without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits Limitation of Liability: business interruption and loss of programs or information) arising out of the use of or inability to use this Website, or any information provided on this Website, or (b) any claim attributable to errors, omissions or other inaccuracies in the information provided on this Website.

Termination:

• In accessing and using this Website, User agrees to comply with all applicable laws and agrees not to take any action that would compromise the security or viability of this Website. Gartner may terminate User's access to this Website at any time for any reason. The terms hereunder regarding Disclaimer of Warranty, Accuracy of Information, Indemnification, and Third Party Rights shall survive termination.

Indemnification:

• User agrees to indemnify, defend and hold harmless Gartner, its affiliates, licensors, and their respective officers, directors, employees and agents from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, arising out of User's use/ misuse of this Website.

Third Party Rights:

• The terms hereunder regarding Disclaimer of Warranty, Limitation of Liability and Indemnification are for the benefit of Gartner, and its licensors, employees and agents, each of whom shall have the right to assert and enforce those terms against a User.

General Provisions:

• Any provision in any written communication received by Gartner in connection with this Website which is inconsistent with, or adds to, these TERMS OF USE is void. If any term hereunder is determined by a court of competent jurisdiction to be invalid, all remaining terms will remain in full force and effect.

Governing Law:

• These TERMS OF USE and the resolution of any dispute arising hereunder shall all be governed and construed in accordance with the laws of the state of Connecticut, without regard to its conflicts of law principles. User consents to the jurisdiction of the courts of the state of Connecticut.

USAGE GUIDELINES FOR GARTNER Events On Demand SERVICES

Usernames & Passwords

As an attendee of a Gartner Summit or Symposium for which the multimedia is being offered, or as a purchaser of this content, you are a Licensed User.

As a Licensed User, your Username and Password are for your personal use only, and may not be shared with others, either inside or outside your company. There is, however, one exception where your company may reassign your Username and Password to another individual within your company:

If you permanently leave your company during your entitled term of access, your company can request alternate Username and Password access, unless it can be demonstrated that a users’ personal funds were used to pay for access to the site and were not reimbursed by your company.

Usage Scenarios for Usernames & Passwords

How your Username & Password are assigned
For attendees of the event, a username & temporary password for this site will be assigned to you by Gartner. The username will default to your email address for which you registered for the conference. For purchasers of the content, you will create a Username and Password at the time of purchase.

You should use a valid email address to ensure that the content to which you are entitled as well as product notifications reach you.

Changing Usernames & Passwords
Licensed Users can change their Username or Password on the site.

If a Licensed User leaves the company that purchased the content, new Username can be requested by contacting eventsondemand@gartner.com

Gartner Events On Demand content - Internal Use

Only you, the Licensed User, may access and open Gartner Events On Demand content. You may access and open as many documents within the scope of your entitled Service as you like, so long as the documents are for your own personal use in your job. We understand, in the course of using the Gartner Events On Demand content that you may need to share the knowledge you have learned from Gartner internally with your colleagues. Provided below are the various ways in which you can do that:

1. Print one copy: If you'd like a hard copy of any individual Gartner Events On Demand session, you're free to print one (1) copy for your own personal use in your job role (multiple copies are not permitted unless part of a standard product offering).
2. Impart your Knowledge internally within Client organization: You may want to impart some of the content or knowledge you've learned from Gartner Events On Demand content to colleagues on your project team or in your company's management. There are a number of ways you can do this:
   1. Create your Own Summary: You may briefly summarize a Gartner Events On Demand content in your own words, and distribute the summary internally to your project team or senior-level decision makers in connection with a specific project. Make sure to attribute Gartner as the source.
   2. Excerpt Gartner Content: You may incorporate a small excerpt from a Gartner Events On Demand content (e.g., a few lines of text, a paragraph, a specific graphic) within an internal report or presentation. Make sure to attribute Gartner as the source. This is an acceptable use so long as it is not done on a systematic or routine basis (e.g., by preparing and distributing a periodic summary of excerpts from Gartner Events On Demand content) and so long as distribution is limited to an internal audience only.
   3. Internal Distribution to Individuals: Unless such a right is part of a standard Gartner product offering your company has purchased, you may not distribute Gartner Events On Demand content documents in their entirety to Non-Users inside your company. You may, however, create your own summary of, or excerpt content from, Gartner Events On Demand content and share those summaries/excerpts with Non-Users inside your company.
   4. Internal Distribution to Mass Audiences: Unless you purchase access to Events On Demand content downloads, you may not post or otherwise mass distribute Gartner Events On Demand content in their entirety per the Copyright and Quote Policy (e.g. via hard copy, email, and/or posting on intranet, company bulletin boards or other information storage & retrieval systems).
   5. Storing Gartner Events On Demand Content: Purchased content from this site may be stored in a content management system (or other system that can actively track the specific usage data of the content) where only full employees of the purchasing company may have access to the content. The content can only be stored until one year from the conclusion of the conference for which the materials were purchased, then must be completely deleted from any storage. Content offered online only to attendees may not be stored under any circumstances. Open mass storage such as open server or corporate intranet are also prohibited.

Events On Demand content - External Use

Only you, the Licensed User, may access and open Gartner Events On Demand content. You may access and open as many sessions or documents as you like, so long as the sessions or documents are for your own personal use in your job. We understand, however, in the course of using the Gartner Events On Demand content, that you may need to share the knowledge you have learned from Gartner with individuals outside your Company, and provided below are the various ways in which you can do that:

Impart your Knowledge externally outside Client organization: You may want to impart some of the content or knowledge you've learned from Gartner Research externally to individuals or entities outside of your Client organization. There are a number of ways you can do this:

Excerpting or Referencing with Prior Written Approval: You may excerpt from or otherwise reference Gartner Events On Demand content for external use so long as you obtain prior written approval from Gartner at quote.requests@gartner.com, and comply with the guidelines in the Gartner Copyright and Quote Policy.

External Distribution to Individuals: You may not distribute Gartner Events On Demand content to individuals outside your company.

External Distribution to Mass Audiences: You may not post or otherwise mass distribute Gartner Events On Demand content in their entirety outside of the Client organization under any circumstances.

Privacy Statement

User's right to privacy is of paramount importance to Gartner. When you register to use our Website, Gartner will ask you to provide or verify your name, organization, email address, and other related information. Gartner will use this information to provide you with a more personalized online experience and, where applicable, to process orders, as well as to keep track of what topics are of interest to our Users. Gartner will not share this information with any third party unless you have directly provided permission to do so by accepting requests on the Website.

Gartner Privacy Principles
Gartner is committed to respecting your privacy rights and protecting personal information about you at all times. These Privacy Principles apply to all corporate entities doing business under the name of Gartner:

• We comply with the laws and regulations where we conduct business.
• We do not share personal information about you outside Gartner unless you give us permission to do so or when the law requires it.
• We control the collection and use of personal information in order to administer our relationship with you and deliver superior service, including letting you know about products, events and other offerings that may be relevant to you.
• We make it easy for you to remove your name from marketing lists. privacy@gartner.com
• We insist that vendors we hire to provide support services to Gartner adhere to our Privacy Principles.
• We safeguard and protect your personal information.
• We update or disclose to you the personal information we have about you whenever you request us to do so.
• We make every attempt to keep personal files complete, up to date and accurate.
• We educate our employees on our privacy guidelines and about their roles in complying with them.
• We make sure our Privacy Policy is easily accessible to you and post changes to the policy on our Web sites.

Requests to Share Your Personal Data
We do not share personal information about you outside Gartner unless you give us permission to do so or when the law requires it.

Certain content and documents on this site are from paid speaking opportunities presented by Sponsors of Gartner Events. If you attempt to access content on the Website from these sponsors, you will be required to accept specific terms for accessing that content. If you accept the terms, your name, organization, email address, and other related contact information will be provided to the sponsor who presented the specific content you access. If you do not accept the terms, you will not be able to access the sponsored content and none of your personal information will be provided to sponsors.

Collection and Distribution of Your Personal Data
The Website is operated in the United States. User data and content are also stored in the United States. If you are an entitled user accessing the site from outside of the United States and you accept requests to share your personal data with sponsors, your data will cross international borders.