Speaker: Richard Hunter
Location: Gaylord Palms Resort & Convention Center - Osceola Ballroom AB
Session Type: Keynote Session

IT professionals have long struggled to justify infrastructure and operations (I&O) investments to management skeptical of this value. This presentation, based on case studies drawn from the upcoming Harvard Business School Press book “The Real Business of IT: How CIOs Create and Communicate value,” shows how leading IT organizations make the case that infrastructure matters — and why it’s worth paying for.