Michael Smith
Research VP, Gartner
Michael W. Smith is a vice president in Gartner Research, focusing on the value of IT. Mr. Smith's principal responsibilities include the development of business performance frameworks and methodologies to help organizations evaluate IT-enabled business initiatives. Mr. Smith's published research covers topics involving how to use business methodologies such as Kaplan and Norton's Balanced Scorecard and Six Sigma to demonstrate the business value of IT. Mr. Smith conducts workshops and assessments for Gartner clients and prospects.
This event is available now. It will be available through 5/7/2012 (54 sessions viewable). 
Streaming access: $295.00 
Your purchase will get you streaming access to full videos and slides from the conference sessions. Once you have purchased streaming access, you can upgrade your account at any time to include the ability to download the multimedia files for offline access or to share with your colleagues.
Streaming and Download Package: $590.00
Your purchase will get streaming access to the full featured player as well as enable your account to download the MP4 video files, MP3 audio files and slide PDFs.
1 Session by Michael Smith
| Monday 11:00 AM – 12:00 PM | Leveraging Leading Indicators for Better Performance Management | ||
| Speaker: Michael Smith Session Type: Track Session | ID: D2 Tracks: Business, D, Foundation, IT | ||
