Gareth Herschel
Research Director, Gartner
Gareth Herschel is the lead analyst on the use of analytics to drive improved business performance in the area of customer relationships. Today's analytical enterprise uses metrics to improve (not just track) performance, employs predictive analytics to drive better decisions, and applies social network analysis and text mining to improve understanding of customer segmentation, value and satisfaction across the marketing and customer service channels.
This event is available now. It will be available through 5/7/2012 (54 sessions viewable). 
Streaming access: $295.00 
Your purchase will get you streaming access to full videos and slides from the conference sessions. Once you have purchased streaming access, you can upgrade your account at any time to include the ability to download the multimedia files for offline access or to share with your colleagues.
Streaming and Download Package: $590.00
Your purchase will get streaming access to the full featured player as well as enable your account to download the MP4 video files, MP3 audio files and slide PDFs.
2 Sessions by Gareth Herschel
| Monday 09:45 AM – 10:45 AM | Analytic Applications — More Than Just a Build vs. Buy BI Decision | ||
| Speaker: Gareth Herschel Session Type: Track Session | ID: C1 Tracks: Advanced , C, Foundation, IT | ||
| Tuesday 03:00 PM – 04:00 PM | Customer Insight: What You Need to Know and How to Figure It Out | ||
| Speaker: Gareth Herschel Session Type: Track Session | ID: C6 Tracks: Business, C, Foundation, IT | ||
