This event is available now. It will be available through 10/16/2012 (343 sessions viewable).
Your purchase will get you streaming access to the audio synched with the presentation slides from the conference sessions.
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Sunday
12:30 PM – 01:30 PM | Smart Government: Beyond Cities and Planets | |
Speaker: Andrea Di Maio
Session Type: Gartner Session | ID: 01c
Tracks: APP, CC, Cloud, DC, SM, Strategy, SUS |
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Sunday
12:30 PM – 01:30 PM | Key Issues in Media | |
Speaker: Andrew Frank
Session Type: Gartner Session | ID: 01d
Tracks: APP, CC, Cloud, EA, SM, Strategy, Tactical |
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Sunday
12:30 PM – 01:30 PM | Hyperdigitization and Its Impact on Financial Services | |
Speaker: David Furlonger
Session Type: Gartner Session | ID: 01e
Tracks: APP, BIIM, BPI, CC, EA, SEC, SM, Strategy |
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Sunday
12:30 PM – 01:30 PM | The Manufacturer's Optical Illusion | |
Speaker: Steven Lefebure
Session Type: Gartner Session | ID: 01f
Tracks: BIIM, BPI, CC, PBS, Strategy |
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Sunday
12:30 PM – 01:30 PM | The Insurance Technical Evolution, 2011–2016 | |
Speaker: Kimberly Harris-Ferrante
Session Type: Gartner Session | ID: 01g
Tracks: APP, BIIM, BPI, CC, EA, PBS, SM, Strategy |
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Sunday
12:30 PM – 01:30 PM | The Confluence of Context-Aware Computing and Customer Touch Points | |
Speaker: Van L. Baker
Session Type: Gartner Session | ID: 01h
Tracks: APP, BIIM, BPI, CC, COMM, DC, SM, SORC, Strategy |
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Sunday
03:00 PM – 04:00 PM | Strategic Direction and Timing for the High-Performance Workplace: Mashing Up the Strategic Technology Map and the Hype Cycle | |
Speaker: Jan-Martin Lowendahl
Session Type: Gartner Session | ID: 03b
Tracks: CC, Cloud, EA, PPM, SM, Strategy, Tactical |
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Sunday
03:00 PM – 04:00 PM | How the Media Business Is Shaping Consumerization's Next Wave | |
Speaker: Mike McGuire
Session Type: Gartner Session | ID: 03d
Tracks: ADV, APP, BIIM, CC, Cloud, SEC, Strategy |
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Sunday
04:15 PM – 05:15 PM | Real IT Priorities in Government: Winning the Budget Battle | |
Speaker: Jerry Mechling
Session Type: Gartner Session | ID: 04c
Tracks: APP, BIIM, BPI, CC, Cloud, COMM, DC, EA, ITE, OT, PBS, PPM, SEC, SM, SORC, Strategy, SUS, Tactical |
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Monday
11:30 AM – 12:30 PM | The 2012 Gartner Scenario: The Call for a New CIO Manifesto | |
Speakers: Dale Kutnick, Ken McGee
Session Type: Gartner Scenario | ID: 11a
Tracks: APP, BIIM, BPI, CC, CIO, EA, EP, ITE, PBS, PPM, SM, Strategy |
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Monday
11:30 AM – 12:30 PM | A CIO’s Approach to Melding Governance, Security and Privacy | |
Speaker: Eric Ouellet
Session Type: Gartner Session | ID: 11d
Tracks: CC, Cloud, SEC, SM, Strategy |
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Monday
11:30 AM – 12:30 PM | The BPM Scenario: From Operational Excellence to Operational Resilience | |
Speaker: Janelle B. Hill
Session Type: Gartner Scenario | ID: 11e
Tracks: APP, BPI, CC, EA, PBS, SM, Strategy, Tactical |
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Monday
11:30 AM – 12:30 PM | Reimagining Communications: The Gartner Communications Scenario | |
Speaker: David A. Willis
Session Type: Gartner Scenario | ID: 11g
Tracks: APP, BPI, CC, COMM, FDL, SM, Strategy |
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Monday
11:30 AM – 12:30 PM | Google and Apple: Disrupting Microsoft and Others | |
Speakers: Tom Austin, David Mitchell Smith
Session Type: Gartner Session | ID: 11i
Tracks: APP, BIIM, CC, Cloud, DC, EA, SM, Strategy, Tactical |
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Monday
02:00 PM – 03:00 PM | Case Study: Value Realization of the Real-Time Enterprise
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Speaker: W. Roy Schulte
Session Type: Gartner Case Study | ID: 12a
Tracks: APP, BIIM, BPI, CC, CIO, EA, EP, OT, PBS, Strategy, Tactical |
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Monday
02:00 PM – 03:00 PM | Information 2020: Scenario for Business Intelligence & Information Management | |
Speakers: Yvonne Genovese, Valentin T. Sribar
Session Type: Gartner Scenario | ID: 12b
Tracks: BIIM, CC, Cloud, OT, PBS, SM, Strategy, Tactical |
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Monday
02:00 PM – 03:00 PM | Top 10 Trends and Their Impact on Infrastructure & Operations | |
Speaker: David J. Cappuccio
Session Type: Gartner Session | ID: 12d
Tracks: CC, Cloud, DC, PBS, Strategy, Tactical |
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Monday
05:00 PM – 06:00 PM | The Top 10 Strategic Technologies for 2012 | |
Speaker: David W. Cearley
Session Type: Gartner Session | ID: 13a
Tracks: APP, BIIM, BPI, CC, CIO, Cloud, COMM, DC, EA, EP, PBS, PPM, SEC, SM, SORC, Strategy |
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Monday
05:00 PM – 06:00 PM | The Web AD Scenario: A Fragmented Customer Experience | |
Speaker: Eric Knipp
Session Type: Gartner Scenario | ID: 13b
Tracks: APP, CC, Cloud, DC, ITE, SM, Strategy |
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Monday
05:00 PM – 06:00 PM | The Future of Business Intelligence | |
Speakers: Bill Hostmann, Kurt Schlegel
Session Type: Gartner Session | ID: 13c
Tracks: BIIM, CC, Cloud, OT, PBS, SM, Strategy, Tactical |
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Monday
05:00 PM – 06:00 PM | The Battle for Main Street: How Internet Giants Plan to Take Over the Physical World | |
Speakers: Andrew Frank, Hung LeHong
Session Type: Gartner Maverick Session | ID: 13e
Tracks: APP, CC, CIO, COMM, EP, OT, Tactical |
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Monday
05:00 PM – 06:00 PM | Context-Aware Computing Scenario: New Experiences, New Ecosystems | |
Speaker: William Clark
Session Type: Gartner Session | ID: 13f
Tracks: ADV, APP, BIIM, CC, CIO, Cloud, COMM, DC, EP, PBS, SEC, Strategy, Tactical |
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Monday
05:00 PM – 06:00 PM | CIO's Survival Guide to Fast-Paced E-Commerce Challenges | |
Speaker: Gene Alvarez
Session Type: Gartner Session | ID: 13g
Tracks: APP, CC, EA, SM, Strategy |
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Tuesday
08:15 AM – 09:15 AM | Application and Data Integration: Converging Disciplines or Not?
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Speakers: Ted Friedman, Jess Thompson
Session Type: Gartner Session | ID: 21d
Tracks: APP, BIIM, CC, Cloud, EA, PBS, Strategy, Tactical |
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Tuesday
08:15 AM – 09:15 AM | The Mobile Scenario — Confusion, Complexity and Opportunity Through 2015
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Speaker: Nick Jones
Session Type: Gartner Scenario | ID: 21g
Tracks: APP, CC, COMM, DC, EA, SM, Strategy |
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Tuesday
08:15 AM – 09:15 AM | A Framework for Creating Value From Information Assets: The Key to Information Management Success | |
Speaker: Anne Lapkin
Session Type: Gartner Session | ID: 21i
Tracks: APP, BIIM, CC, Cloud, EA, OT, PBS, Strategy, Tactical |
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Tuesday
09:45 AM – 10:45 AM | The Great Case Management Debate
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Speakers: Kenneth Chin, Kimberly Harris-Ferrante, Janelle B. Hill
Session Type: Gartner Great Debate | ID: 22g
Tracks: APP, BIIM, BPI, CC, Cloud, EA, OT, PPM, SM, SORC, Strategy, Tactical |
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Tuesday
11:15 AM – 12:15 PM | The Joy of Information Abundance (Why Information Overload Is Wrong)
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Speaker: Craig Roth
Session Type: Maverick Session | ID: 23b
Tracks: BIIM, CC, CIO, DC, EA, EP, SM, Strategy, Tactical |
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Tuesday
11:15 AM – 12:15 PM | Information as Strategy
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Speaker: Mark Raskino
Session Type: Gartner Session | ID: 23g
Tracks: ADV, BIIM, CC, CIO, Cloud, EA, EP, OT, PBS, SM, Strategy, SUS |
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Tuesday
11:15 AM – 12:15 PM | Moving From Security Silos to Enterprise Security Intelligence
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Speaker: Joseph Feiman
Session Type: Gartner Session | ID: 23h
Tracks: APP, BIIM, CC, Cloud, DC, EA, OT, PBS, PPM, SEC, Strategy |
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Tuesday
02:00 PM – 03:00 PM | Privacy in the Cloud (and Other Fairy Tales)
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Speaker: Andrew Walls
Session Type: Gartner Session | ID: 24h
Tracks: CC, Cloud, DC, SEC, SM, Tactical |
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Wednesday
11:00 AM – 12:00 PM | Context-Aware Security: Security in a World Where You Don't Control Anything
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Speaker: Neil MacDonald
Session Type: Gartner Session | ID: 32b
Tracks: ADV, CC, DC, SEC, Strategy |
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Wednesday
11:00 AM – 12:00 PM | The Future of Mobile Application Development: An Intense Transition to Multichannel | |
Speaker: William Clark
Session Type: Gartner Session | ID: 32c
Tracks: APP, CC, Cloud, DC, Strategy, Tactical |
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Wednesday
01:30 PM – 02:30 PM | Information Management Goes 'Extreme': The Biggest Challenges for 21st-Century CIOs | |
Speaker: Mark A. Beyer
Session Type: Gartner Session | ID: 33c
Tracks: BIIM, CC, Cloud, OT, PBS, Strategy, Tactical |
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Wednesday
01:30 PM – 02:30 PM | Vendor Roulette: Upping the Ante
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Speakers: Eric Knipp, Ray Valdes
Session Type: Gartner Session | ID: 33f
Tracks: ADV, APP, CC, CIO, Cloud, EP, ITE, SM, SORC, Strategy |
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Wednesday
01:30 PM – 02:30 PM | Unified Communications and Collaboration Scenario — Is Leveraging Hybrid Solutions the Key?
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Speakers: Matthew W. Cain, Bern Elliot
Session Type: Gartner Scenario | ID: 33i
Tracks: APP, CC, Cloud, COMM, DC, EA, SM, SORC, Strategy, Tactical |
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Thursday
08:00 AM – 09:00 AM | The User Experience Platform: Product Convergence, Market Expansion
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Speaker: Gene Phifer
Session Type: Gartner Session | ID: 40c
Tracks: APP, BIIM, CC, Cloud, COMM, EA, SEC, SM, Strategy |
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Thursday
08:00 AM – 09:00 AM | Technology, Business and Society Trends That Will Impact Your Business
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Speaker: Stephen Prentice
Session Type: Gartner Session | ID: 40j
Tracks: CC, CIO, Cloud, EP, ITE, OT, PBS, SM, Strategy, SUS, Tactical |
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Thursday
09:30 AM – 10:30 AM | iPads and Beyond: Top 10 Business Applications for Tablets | |
Speaker: Scott D. Nelson
Session Type: Gartner Session | ID: 41a
Tracks: APP, BPI, CC, Cloud, COMM, DC, FDL, Strategy, Tactical |
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Thursday
09:30 AM – 10:30 AM | Gartner Panel: Understanding the Business Value of Analytics | |
Speakers: Yvonne Genovese, Kimberly Harris-Ferrante, Gareth Herschel, Bill Hostmann, Hung LeHong
Session Type: Panel | ID: 41b
Tracks: APP, BIIM, CC, PBS, SM, Strategy, Tactical |
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Thursday
09:30 AM – 10:30 AM | Gamification: How Game Mechanics Are Transforming Your Business and Your Behavior
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Speaker: Brian Burke
Session Type: Maverick Session | ID: 41f
Tracks: ADV, CC, CIO, EA, EP, SM, Strategy |
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Thursday
09:30 AM – 10:30 AM | Content Management: Strategies That Deliver Success
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Speaker: Kenneth Chin
Session Type: Gartner Session | ID: 41j
Tracks: APP, BIIM, BPI, CC, Cloud, EA, ITE, OT, PBS, PPM, SM, SORC, Strategy, Tactical |
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Thursday
09:30 AM – 10:30 AM | How to Make Money and Win Customers: Context-Aware Computing in the Wild
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Speaker: Anne Lapkin
Session Type: Gartner Session | ID: 41l
Tracks: APP, BPI, CC, CIO, EA, EP, Strategy, Tactical |
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Thursday
11:00 AM – 12:00 PM | Taxonomies and Data Models: A Trip Through Parallel Universes
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Speaker: Jamie Popkin
Session Type: Gartner Session | ID: 42a
Tracks: APP, BIIM, CC, SM, Tactical |
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Thursday
11:00 AM – 12:00 PM | The Confluence of Context-Aware Computing and Customer Touch Points
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Speaker: Van L. Baker
Session Type: Gartner Session | ID: 42g
Tracks: APP, BIIM, BPI, CC, CIO, COMM, DC, EP, SM, SORC, Strategy |
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Thursday
01:30 PM – 02:30 PM | Decision Framework for Survivable Mobile Device Policies
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Speaker: John Girard
Session Type: Gartner Session | ID: 43d
Tracks: CC, DC, OT, SEC, Tactical |
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Thursday
01:30 PM – 02:30 PM | Decision Making in an Era of Analytics
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Speaker: Gareth Herschel
Session Type: Gartner Session | ID: 43f
Tracks: APP, BIIM, CC, PBS, Strategy |
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Thursday
01:30 PM – 02:30 PM | People-Centered Strategies: From Workplace Tools to Business Impact
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Speaker: Tom Austin
Session Type: Gartner Session | ID: 43h
Tracks: ADV, APP, BIIM, BPI, CC, Cloud, ITE, SM, Strategy, Tactical |
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Thursday
02:45 PM – 03:45 PM | Best Practices for Selecting a Business Process Management Suite
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Speakers: Janelle B. Hill, Jim Sinur
Session Type: Gartner Session | ID: 44a
Tracks: APP, BPI, CC, EA, PBS, SM, Strategy, Tactical |
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Thursday
02:45 PM – 03:45 PM | The Future Web: Are Your Prepared?
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Speaker: Gene Phifer
Session Type: Gartner Session | ID: 44g
Tracks: APP, BIIM, CC, Cloud, COMM, DC, EA, SEC, SM, SORC, Strategy |
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Monday
05:00 PM – 06:00 PM | Contract Negotiation Clinic: SAP (End-users Only) | |
Speaker: Jane B. Disbrow
Session Type: Contract Negotiation Clinic | ID: CNC5
Tracks: ADV, APP, CC, Cloud, DC, PBS, SORC, Tactical |
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Tuesday
02:00 PM – 03:00 PM | Contract Negotiation Clinic: SAP (End-users Only)
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Speaker: Jane B. Disbrow
Session Type: Contract Negotiation Clinic | ID: CNC13
Tracks: ADV, CC, Cloud, DC, PBS, SORC, Tactical |
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Wednesday
01:30 PM – 02:30 PM | Contract Negotiation Clinic: SAP (End-users Only)
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Speaker: Jane B. Disbrow
Session Type: Contract Negotiation Clinic | ID: CNC19
Tracks: ADV, APP, CC, Cloud, DC, PBS, SORC, Tactical |
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Tuesday
06:00 PM – 06:20 PM | Magic Quadrant: Horizontal Portal
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Speaker: Jim Murphy
Session Type: ITxpo Theater Presentation | ID: ITX42
Tracks: APP, BIIM, CC, EA, FDL, SM, Strategy |
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Tuesday
06:00 PM – 06:20 PM | Magic Quadrant: Enterprise Content Management
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Speaker: Mark R. Gilbert
Session Type: ITxpo Theater Presentation | ID: ITX43
Tracks: APP, BIIM, CC, Cloud, EA, PBS, SM, Tactical |
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Wednesday
12:30 PM – 12:50 PM | Magic Quadrant: Data Integration Tools & Data Quality Tools
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Speaker: Ted Friedman
Session Type: ITxpo Theater Presentation | ID: ITX52
Tracks: BIIM, CC, Cloud, EA, PBS, Strategy, Tactical |
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Sunday
01:45 PM – 02:05 PM | Net IT Out: Content (Information) Like Water | |
Speaker: Mike McGuire
Session Type: Net IT Out Session | ID: N02d
Tracks: BIIM, CC, Cloud, COMM, Strategy, Tactical |
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Sunday
01:45 PM – 02:05 PM | Net IT Out: Patient Portals | |
Speaker: Barry Runyon
Session Type: Net IT Out Session | ID: N02i
Tracks: CC, OT, SEC, Strategy, Tactical |
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Sunday
02:15 PM – 02:35 PM | Net IT Out: Content Without Borders | |
Speaker: Mike McGuire
Session Type: Net IT Out Session | ID: N02o
Tracks: APP, BIIM, CC, Cloud, EA, Strategy, Tactical |
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Sunday
02:15 PM – 02:35 PM | Net IT Out: Clinical Data Dilemma — Too Many Sources, Not Enough Insight | |
Speaker: Steven Lefebure
Session Type: Net IT Out Session | ID: N02q
Tracks: ADV, BIIM, BPI, CC, PBS, Strategy |
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Sunday
02:15 PM – 02:35 PM | Net IT Out: Fraud and Abuse — It's About Prevention Not Detection | |
Speaker: Robert H. Booz
Session Type: Net IT Out Session | ID: N02u
Tracks: BPI, CC, SEC, SM, Strategy, SUS, Tactical |
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Sunday
04:15 PM – 04:35 PM | Net IT Out: The Power of Me — How Consumers Are Evolving Amidst Utter Connectedness | |
Speaker: Don Scheibenreif
Session Type: Net IT Out Session | ID: N04f
Tracks: APP, BIIM, BPI, CC, EA, PBS, SM, Strategy, Tactical |
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Sunday
04:45 PM – 05:05 PM | Net IT Out: Taming the Networked Organization Beast | |
Speaker: Steven Lefebure
Session Type: Net IT Out Session | ID: N04n
Tracks: BIIM, BPI, CC, OT, PBS, SM, Tactical |
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Monday
11:30 AM – 11:50 AM | Net IT Out: Let's Go to the Video — Strategic Futures Inspired by YouTube | |
Speaker: Whit Andrews
Session Type: Net IT Out Session | ID: N11j
Tracks: BIIM, CC, CIO, EA, EP, SEC, SM, SORC, Strategy, Tactical |
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Monday
12:00 PM – 12:20 PM | Net IT Out: Five Consumer Trends You Need to Know About | |
Speaker: Stephen Prentice
Session Type: Net IT Out Session | ID: N11t
Tracks: CC, CIO, Cloud, EP, PBS, SM, Strategy, Tactical |
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Monday
12:00 PM – 12:20 PM | Net IT Out: The Take-Off With iPads/Media Tablets — Don't Miss the Truly Strategic Issues | |
Speaker: Jerry Mechling
Session Type: Net IT Out Session | ID: N11u
Tracks: APP, BIIM, BPI, CC, Cloud, COMM, DC, EA, ITE, OT, PBS, PPM, SEC, SM, SORC, Strategy, SUS, Tactical |
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Monday
05:00 PM – 05:20 PM | Net IT Out: Managing the Next Generation of Client Computing | |
Speaker: Terrence Cosgrove
Session Type: Net IT Out Session | ID: N13n
Tracks: BPI, CC, DC, EA, PBS, PPM, SEC, Strategy, Tactical |
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Monday
05:30 PM – 05:50 PM | Net IT Out: Gartner’s Take on IBM
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Speaker: Christopher Ambrose
Session Type: Net IT Out Session | ID: N13y
Tracks: APP, BIIM, BPI, CC, Cloud, COMM, DC, EA, ITE, PBS, PPM, SEC, SM, SORC, Strategy, SUS |
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Tuesday
09:45 AM – 10:05 AM | Net IT Out: Intelligence 2020 — Using Pattern-Based Strategy to Rethink the Art of the Possible | |
Speaker: Merv Adrian
Session Type: Net IT Out Session | ID: N22o
Tracks: APP, BIIM, CC, CIO, DC, EA, EP, OT, PBS, SM, Strategy |
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Tuesday
11:15 AM – 11:35 AM | Net IT Out: Business Value of In-Memory Computing
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Speaker: Dennis Gaughan
Session Type: Net IT Out Session | ID: N23n
Tracks: ADV, APP, BIIM, CC, PBS, Strategy |
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Tuesday
11:15 AM – 11:35 AM | Net IT Out: Gartner’s Take on Google
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Speaker: Whit Andrews
Session Type: Net IT Out Session | ID: N23o
Tracks: APP, BIIM, CC, Cloud, COMM, DC, EA, FDL, SEC, SM, SORC, Strategy |
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Wednesday
10:00 AM – 10:20 AM | Net IT Out: Gartner’s Take on SAP
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Speaker: Jim Shepherd
Session Type: Net IT Out Session | ID: N31w
Tracks: APP, BIIM, BPI, CC, Cloud, EA, ITE, PBS, PPM, SORC, Strategy, SUS, Tactical |
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Wednesday
11:00 AM – 11:20 AM | Net IT Out: Process Intelligence — Applying the Best of Business Intelligence to Business Process Management | |
Speaker: Jim Sinur
Session Type: Net IT Out Session | ID: N32m
Tracks: APP, BIIM, BPI, CC, Cloud, EA, ITE, PBS, SM, Strategy, Tactical |
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Wednesday
11:00 AM – 11:20 AM | Net IT Out: Social Analytics — Mining Value From Social Media
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Speakers: Tom Austin, Susan Landry
Session Type: Net IT Out Session | ID: N32n
Tracks: ADV, APP, BIIM, CC, Cloud, PBS, SM, Tactical |
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Wednesday
01:30 PM – 01:50 PM | Net IT Out: Mobile Device Security Assessment — Your Strategy to Manage Chaos
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Speaker: John Girard
Session Type: Net IT Out Session | ID: N33n
Tracks: BPI, CC, Cloud, DC, SEC, Strategy, Tactical |
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Wednesday
02:00 PM – 02:20 PM | Net IT Out: Gartner’s Take on HP
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Speaker: Mark Fabbi
Session Type: Net IT Out Session | ID: N33x
Tracks: CC, Cloud, DC, SORC, Strategy |
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Thursday
08:00 AM – 08:20 AM | Net IT Out: Composite Applications — The Applications That Best Support Innovation
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Speaker: Massimo Pezzini
Session Type: Net IT Out Session | ID: N40n
Tracks: APP, BIIM, BPI, CC, Cloud, EA, FDL, Strategy, Tactical |
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Thursday
10:00 AM – 10:20 AM | Net IT Out: Mobility in Life Sciences
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Speaker: Steven Lefebure
Session Type: Net IT Out Session | ID: N41x
Tracks: APP, BIIM, BPI, CC, PBS, SM, Strategy |
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Thursday
02:45 PM – 03:05 PM | Net IT Out: CIO Alert — The Business Value of In-Memory Data Management
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Speaker: Merv Adrian
Session Type: Net IT Out Session | ID: N44m
Tracks: BIIM, CC, FDL, PBS, Strategy, Tactical |
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Thursday
04:00 PM – 04:20 PM | Net IT Out: Contextual Communications — Putting Your Communications to Business
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Speakers: Bern Elliot, Bob Hafner
Session Type: Net IT Out Session | ID: N45n
Tracks: APP, BPI, CC, Cloud, COMM, DC, EA, SM, Strategy, Tactical |
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Tuesday
08:15 AM – 09:15 AM | Roundtable: From Mass to 'Me' Marketing — Staying One Step Ahead of Consumer Demand | |
Speaker: Don Scheibenreif
Session Type: Analyst/User Roundtable | ID: R21r
Tracks: APP, BIIM, BPI, CC, PBS, SM, Strategy, Tactical |
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Wednesday
01:30 PM – 02:30 PM | Roundtable: Healthcare & Social Media — Can It Be Leveraged?
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Speaker: Robert H. Booz
Session Type: Analyst/User Roundtable | ID: R33o
Tracks: ADV, APP, BIIM, CC, SM, Strategy, Tactical |
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Thursday
08:00 AM – 09:00 AM | Roundtable: Real-Time Processes, Events, BI and Business Rules — The Dance to Watch
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Speaker: Jim Sinur
Session Type: Analyst/User Roundtable | ID: R40p
Tracks: APP, BIIM, BPI, CC, Cloud, EA, ITE, PBS, SM, Strategy, SUS, Tactical |
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Thursday
09:30 AM – 10:30 AM | Roundtable: Master Data Management as a First Step Toward Enterprise Information Management
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Speakers: Bill Swanton, Andrew White
Session Type: Analyst/User Roundtable | ID: R41q
Tracks: APP, BIIM, CC, Cloud, EA, PBS, SEC, SM, Strategy, Tactical |
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Thursday
01:30 PM – 02:30 PM | CANCELLED: Roundtable: Managing Project Contractors — What to Do, What Not to Do
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Speaker: Matt Light
Session Type: Analyst/User Roundtable | ID: R43o
Tracks: APP, CC, OT, PBS, PPM, Strategy |
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Thursday
04:00 PM – 05:00 PM | Roundtable: Creating Satisfied Users — What Works, What Doesn't
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Speaker: Jim Murphy
Session Type: Analyst/User Roundtable | ID: R45q
Tracks: APP, BIIM, CC, Cloud, DC, SM, Tactical |
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Monday
02:00 PM – 03:15 PM | Workshop: Putting Mobile CRM in Context for Marketing, Sales and Customer Service | |
Speaker: Gene Alvarez
Session Type: Workshop | ID: W12q
Tracks: APP, CC, CIO, EP, FDL, Strategy, Tactical |
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Monday
05:00 PM – 06:15 PM | Workshop: What's Beyond 'Like' — Protocols and Practices of the Social Web
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Speakers: Carol Rozwell, Ray Valdes
Session Type: Workshop | ID: W13t
Tracks: APP, BIIM, CC, CIO, Cloud, EA, EP, ITE, SM, SORC, Strategy, Tactical |
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Thursday
08:00 AM – 09:15 AM | Workshop: Creating a Social Media Strategy to Drive Business
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Speakers: Susan Landry, Carol Rozwell
Session Type: Workshop | ID: W40s
Tracks: BIIM, BPI, CC, ITE, PBS, PPM, SEC, SM, Tactical |
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Thursday
09:30 AM – 10:45 AM | Workshop: Cloud Security — Shield or Vapor?
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Speakers: Joseph Feiman, Jay Heiser
Session Type: Workshop | ID: W41t
Tracks: APP, BIIM, CC, Cloud, DC, EA, ITE, PBS, PPM, SEC, SM, SORC, Strategy, Tactical |
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Thursday
01:30 PM – 02:45 PM | Workshop: The Future of Information and Analytics
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Speaker: Bill Hostmann
Session Type: Workshop | ID: W43v
Tracks: BIIM, CC, PBS, SM, Strategy, Tactical |
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