This event is available now. It will be available through 10/16/2012 (343 sessions viewable).

Your purchase will get you streaming access to the audio synched with the presentation slides from the conference sessions.
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Sunday 12:30 PM – 01:30 PM | Key Business and Technology Trends Shaping E&U Sector in 2011 | |
Speaker: Kristian Steenstrup
Session Type: Gartner Session | ID: 01a Tracks: Cloud, EA, FDL, ITE, OT, PPM, Strategy, SUS, Tactical |
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Monday 11:30 AM – 12:30 PM | Reimagining Communications: The Gartner Communications Scenario | |
Speaker: David A. Willis
Session Type: Gartner Scenario | ID: 11g Tracks: APP, BPI, CC, COMM, FDL, SM, Strategy |
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Monday 02:00 PM – 03:00 PM | Gartner's Sustainability Scenario | |
Speakers: Simon Mingay, Stephen Stokes
Session Type: Gartner Session | ID: 12i Tracks: APP, CIO, EP, FDL, ITE, OT, Strategy, SUS |
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Tuesday 08:15 AM – 09:15 AM | The Cloud Computing Scenario
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Speakers: Daryl C. Plummer, David Mitchell Smith
Session Type: Gartner Scenario | ID: 21a Tracks: APP, BIIM, BPI, CIO, Cloud, COMM, DC, EA, EP, FDL, PPM, SEC, SORC, Strategy |
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Tuesday 09:45 AM – 10:45 AM | Applications Overhaul: Nine Critical Success Factors for Business Value
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Speaker: Andy Kyte
Session Type: Gartner Session | ID: 22d Tracks: APP, FDL, PPM, Strategy, Tactical |
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Tuesday 09:45 AM – 10:45 AM | Ignore Enterprise Data Protection at Your Own Peril
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Speaker: Jeffrey Wheatman
Session Type: Gartner Session | ID: 22h Tracks: FDL, OT, SEC, Strategy, Tactical |
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Tuesday 11:15 AM – 12:15 PM | Accelerating Innovation by Adopting a Pace-Layered Application Strategy
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Speaker: Jim Shepherd
Session Type: Gartner Session | ID: 23d Tracks: APP, BIIM, Cloud, EA, FDL, PBS, PPM, Strategy, Tactical |
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Wednesday 01:30 PM – 02:30 PM | Boost the Value You Get From Outsourcing in 12 Weeks
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Speaker: Linda R. Cohen
Session Type: Gartner Session | ID: 33h Tracks: FDL, SORC, Tactical |
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Thursday 08:00 AM – 09:00 AM | Critical Infrastructure Protection, Smart Grid and Next-Generation Threats
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Speaker: Earl Perkins
Session Type: Gartner Session | ID: 40h Tracks: DC, FDL, ITE, OT, SEC, Strategy, Tactical |
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Thursday 09:30 AM – 10:30 AM | iPads and Beyond: Top 10 Business Applications for Tablets | |
Speaker: Scott D. Nelson
Session Type: Gartner Session | ID: 41a Tracks: APP, BPI, CC, Cloud, COMM, DC, FDL, Strategy, Tactical |
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Thursday 09:30 AM – 10:30 AM | The Right Way (and the Wrong Way) to Build Identity and Access Management
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Speaker: Earl Perkins
Session Type: Gartner Session | ID: 41g Tracks: DC, FDL, ITE, PBS, PPM, SEC, Strategy, Tactical |
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Thursday 02:45 PM – 03:45 PM | Tutorial: Green IT — What Next?
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Speaker: Simon Mingay
Session Type: Gartner Tutorial | ID: 44k Tracks: CIO, Cloud, COMM, DC, EP, FDL, OT, SORC, SUS, Tactical |
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Thursday 04:00 PM – 05:00 PM | How to Use the New Technologies of Influence to Rule Your Industry
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Speaker: Jackie Fenn
Session Type: Maverick Session | ID: 45h Tracks: BPI, CIO, Cloud, EA, EP, FDL, Strategy, Tactical |
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Tuesday 09:45 AM – 10:45 AM | Contract Negotiation Clinic: Infrastructure Outsourcing (End-users Only)
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Speaker: David Edward Ackerman
Session Type: Contract Negotiation Clinic | ID: CNC10 Tracks: Cloud, FDL, ITE, SORC, Strategy, Tactical |
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Thursday 08:00 AM – 09:00 AM | Contract Negotiation Clinic: Infrastructure Outsourcing (End-users Only)
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Speaker: David Edward Ackerman
Session Type: Contract Negotiation Clinic | ID: CNC22 Tracks: Cloud, FDL, ITE, SORC, Strategy, Tactical |
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Thursday 09:30 AM – 10:30 AM | Contract Negotiation Clinic: Infrastructure Outsourcing (End-users Only)
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Speaker: William Maurer
Session Type: Contract Negotiation Clinic | ID: CNC24 Tracks: Cloud, FDL, ITE, SORC, Strategy, Tactical |
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Thursday 11:00 AM – 12:00 PM | Contract Negotiation Clinic: Infrastructure Outsourcing (End-users Only)
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Speaker: William Maurer
Session Type: Contract Negotiation Clinic | ID: CNC26 Tracks: Cloud, FDL, ITE, SORC, Strategy, Tactical |
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Monday 02:00 PM – 03:15 PM | CIO Workshop: How to Run an IT Strategy Kickoff | |
Speaker: Maureen Stratton
Session Type: Workshop | ID: CW4 Tracks: CIO, EA, EP, FDL, Strategy |
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Tuesday 08:15 AM – 09:30 AM | CIO Workshop: Stepping Up Your Benefits Realization Maturity | |
Speaker: Steve Lachowski
Session Type: Workshop | ID: CW23 Tracks: APP, BIIM, BPI, CIO, EA, EP, FDL, ITE, PPM, Strategy, SUS, Tactical |
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Tuesday 08:15 AM – 09:30 AM | CIO Workshop: How to Run an IT Strategy Kickoff (REPEAT SESSION)
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Speaker: Maureen Stratton
Session Type: Workshop | ID: CW25 Tracks: CIO, EA, EP, FDL, Strategy |
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Tuesday 09:45 AM – 11:00 AM | CIO Workshop: How to Run an IT Strategy Kickoff
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Speaker: Maureen Stratton
Session Type: Workshop | ID: CW37 Tracks: CIO, EA, EP, FDL, Strategy |
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Tuesday 11:15 AM – 12:30 PM | CIO Workshop: Stepping Up Your Benefits Realization Maturity (REPEAT SESSION)
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Speaker: Steve Lachowski
Session Type: Workshop | ID: CW43 Tracks: APP, BIIM, BPI, CIO, EA, EP, FDL, ITE, PPM, Strategy, SUS, Tactical |
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Wednesday 09:30 AM – 10:45 AM | CIO Workshop: How to Run an IT Strategy Kickoff (REPEAT SESSION)
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Speaker: Maureen Stratton
Session Type: Workshop | ID: CW64 Tracks: CIO, EA, EP, FDL, Strategy |
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Wednesday 09:30 AM – 10:45 AM | CIO Workshop: Stepping Up Your Benefits Realization Maturity (REPEAT SESSION)
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Speaker: Steve Lachowski
Session Type: Workshop | ID: CW65 Tracks: APP, BIIM, BPI, CIO, EA, EP, FDL, ITE, PPM, Strategy, SUS, Tactical |
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Thursday 09:30 AM – 10:45 AM | CIO Workshop: Stepping Up Your Benefits Realization Maturity (REPEAT SESSION)
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Speaker: Steve Lachowski
Session Type: Workshop | ID: CW89 Tracks: APP, BIIM, BPI, CIO, EA, EP, FDL, ITE, PPM, Strategy, SUS, Tactical |
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Monday 06:20 PM – 06:40 PM | Magic Quadrant: CRM | |
Speaker: Scott D. Nelson
Session Type: ITxpo Theater Presentation | ID: ITX10 Tracks: APP, FDL, Strategy |
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Monday 06:20 PM – 06:40 PM | Magic Quadrant: Data Loss Prevention
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Speaker: Eric Ouellet
Session Type: ITxpo Theater Presentation | ID: ITX11 Tracks: FDL, ITE, SEC, Strategy, Tactical |
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Tuesday 06:00 PM – 06:20 PM | Magic Quadrant: Mobile Device Management | |
Speaker: John Girard
Session Type: ITxpo Theater Presentation | ID: ITX41 Tracks: COMM, FDL, SORC, Tactical |
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Tuesday 06:00 PM – 06:20 PM | Magic Quadrant: Horizontal Portal
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Speaker: Jim Murphy
Session Type: ITxpo Theater Presentation | ID: ITX42 Tracks: APP, BIIM, CC, EA, FDL, SM, Strategy |
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Tuesday 06:00 PM – 06:20 PM | Magic Quadrant: Data Center & Infrastructure Utility Services Outsourcing, North America | |
Speaker: William Maurer
Session Type: ITxpo Theater Presentation | ID: ITX44 Tracks: Cloud, FDL, SORC, Strategy, Tactical |
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Wednesday 12:30 PM – 12:50 PM | Magic Quadrant: Help Desk & Desktop, North America
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Speaker: David Edward Ackerman
Session Type: ITxpo Theater Presentation | ID: ITX49 Tracks: FDL, ITE, SORC, Tactical |
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Wednesday 12:30 PM – 12:50 PM | Magic Quadrant: Application Infrastructure
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Speaker: Jess Thompson
Session Type: ITxpo Theater Presentation | ID: ITX50 Tracks: APP, FDL, Strategy |
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Wednesday 01:30 PM – 01:50 PM | Magic Quadrant: Wireless LAN Infrastructure, Global
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Speaker: Tim Zimmerman
Session Type: ITxpo Theater Presentation | ID: ITX57 Tracks: Cloud, COMM, DC, FDL, Tactical |
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Sunday 01:45 PM – 02:05 PM | Net IT Out: Future PFM – Using Personal Finance to Connect the Customer to Her Past, Present & Future | |
Speaker: Stessa B Cohen
Session Type: Net IT Out Session | ID: N02e Tracks: APP, FDL, SM, Strategy, Tactical |
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Sunday 01:45 PM – 02:05 PM | Net IT Out: Cloud Computing in Insurance | |
Speaker: Juergen Weiss
Session Type: Net IT Out Session | ID: N02g Tracks: APP, Cloud, FDL, SORC, Strategy, Tactical |
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Sunday 03:30 PM – 03:50 PM | Net IT Out: How Can Manufacturers Really Use Social Media? | |
Speaker: Don Scheibenreif
Session Type: Net IT Out Session | ID: N03k Tracks: BIIM, FDL, PPM, SM, Strategy, Tactical |
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Sunday 04:15 PM – 04:35 PM | Net IT Out: Public/Private Partnerships — Do's and Don't's | |
Speaker: Massimiliano Claps
Session Type: Net IT Out Session | ID: N04b Tracks: Cloud, FDL, SORC, Strategy |
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Monday 02:00 PM – 02:20 PM | Net IT Out: Leveraging Gartner Models — From Magic Quadrants and Hype Cycles to Market Clocks and Reference Architectures … and Beyond | |
Speaker: Bruce Robertson
Session Type: Net IT Out Session | ID: N12l Tracks: EA, FDL, Tactical |
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Monday 02:30 PM – 02:50 PM | Net IT Out: How Do You Expect to Demonstrate the Value of Applications If You Don't Measure It? | |
Speaker: Bill Swanton
Session Type: Net IT Out Session | ID: N12u Tracks: APP, BPI, FDL, Strategy, Tactical |
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Monday 05:00 PM – 05:20 PM | Net IT Out: The Keys to Successful Integration of IT Operations Management Tools
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Speaker: David M. Coyle
Session Type: Net IT Out Session | ID: N13m Tracks: Cloud, DC, FDL, Strategy, Tactical |
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Tuesday 11:15 AM – 11:35 AM | Net IT Out: Gartner’s Take on Google
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Speaker: Whit Andrews
Session Type: Net IT Out Session | ID: N23o Tracks: APP, BIIM, CC, Cloud, COMM, DC, EA, FDL, SEC, SM, SORC, Strategy |
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Wednesday 10:00 AM – 10:20 AM | Net IT Out: Mobility for Healthcare Payers
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Speaker: Joanne Galimi
Session Type: Net IT Out Session | ID: N31x Tracks: FDL, Strategy, Tactical |
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Wednesday 11:30 AM – 11:50 AM | Net IT Out: Text Analytics — Build an Enterprise Capability
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Speaker: Jamie Popkin
Session Type: Net IT Out Session | ID: N32t Tracks: APP, BIIM, FDL, PBS, SM, Tactical |
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Thursday 08:00 AM – 08:20 AM | Net IT Out: Composite Applications — The Applications That Best Support Innovation
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Speaker: Massimo Pezzini
Session Type: Net IT Out Session | ID: N40n Tracks: APP, BIIM, BPI, CC, Cloud, EA, FDL, Strategy, Tactical |
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Thursday 10:00 AM – 10:20 AM | Net IT Out: Why Perfectly Rational Governance Processes Fail and What We Can Do About It
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Speaker: Robert A. Handler
Session Type: Net IT Out Session | ID: N41w Tracks: EA, FDL, PPM, Strategy, Tactical |
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Thursday 11:30 AM – 11:50 AM | Net IT Out: Tracking Cloud Adoption — What's the Trend?
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Speaker: Daryl C. Plummer
Session Type: Net IT Out Session | ID: N42x Tracks: APP, CIO, Cloud, EA, EP, FDL, SEC, SORC, Strategy, Tactical |
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Thursday 02:45 PM – 03:05 PM | Net IT Out: CIO Alert — The Business Value of In-Memory Data Management
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Speaker: Merv Adrian
Session Type: Net IT Out Session | ID: N44m Tracks: BIIM, CC, FDL, PBS, Strategy, Tactical |
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Thursday 04:00 PM – 04:20 PM | Net IT Out: Cloud in Banking | |
Speaker: Peter Redshaw
Session Type: Net IT Out Session | ID: N45m Tracks: Cloud, FDL, Strategy |
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Thursday 04:30 PM – 04:50 PM | Net IT Out: Cloud Computing in Insurance
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Speaker: Juergen Weiss
Session Type: Net IT Out Session | ID: N45w Tracks: APP, BPI, Cloud, DC, EA, FDL, SEC, SORC, Strategy, Tactical |
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Thursday 04:30 PM – 04:50 PM | Net IT Out: Pervasive Video — Prosper or Perish
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Speaker: Robert F. Mason
Session Type: Net IT Out Session | ID: N45x Tracks: APP, BPI, COMM, DC, EA, FDL, SM, Strategy, SUS |
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Tuesday 09:45 AM – 10:45 AM | Roundtable: Strategic Technology Map for North American Life and P&C Insurers
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Speaker: Juergen Weiss
Session Type: Analyst/User Roundtable | ID: R22r Tracks: APP, Cloud, FDL, PPM, Strategy, Tactical |
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Tuesday 11:15 AM – 12:15 PM | Roundtable: Had I Only Known — the Realities of PPM
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Speakers: Donna Fitzgerald, Michael Hanford
Session Type: Analyst/User Roundtable | ID: R23q Tracks: FDL, PPM, Tactical |
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Wednesday 09:30 AM – 10:30 AM | Roundtable: Experiences From Unified Communications Best-Practice Deployment
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Speaker: Bob Hafner
Session Type: Analyst/User Roundtable | ID: R31p Tracks: COMM, FDL, Tactical |
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Wednesday 09:30 AM – 10:30 AM | Roundtable: Communicating About Projects — Using Reports and Dashboards to Drive Actions and Decisions | |
Speakers: Robert A. Handler, Michael Hanford
Session Type: Analyst/User Roundtable | ID: R31y Tracks: CIO, EP, FDL, PPM, Tactical |
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Wednesday 11:00 AM – 12:00 PM | Roundtable: Windows 7 Migration Lessons Learned
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Speaker: Michael A. Silver
Session Type: Analyst/User Roundtable | ID: R32q Tracks: COMM, DC, FDL, Tactical |
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Wednesday 01:30 PM – 02:30 PM | Roundtable: Practical Steps Toward Effective Data Classification
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Speaker: Jay Heiser
Session Type: Analyst/User Roundtable | ID: R33p Tracks: BIIM, BPI, FDL, SEC, Strategy, Tactical |
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Thursday 08:00 AM – 09:00 AM | Roundtable: Best Practices for Managing Employee-Owned Devices
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Speaker: Stephen Kleynhans
Session Type: Analyst/User Roundtable | ID: R40r Tracks: COMM, DC, FDL, Tactical |
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Thursday 09:30 AM – 10:30 AM | Roundtable: Cloud Networking Best Practices
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Speaker: Eric Richard Paulak
Session Type: Analyst/User Roundtable | ID: R41p Tracks: COMM, FDL, Tactical |
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Thursday 02:45 PM – 03:45 PM | Roundtable: Managing Client Computing Best Practices
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Speaker: Terrence Cosgrove
Session Type: Analyst/User Roundtable | ID: R44p Tracks: COMM, FDL, Tactical |
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Monday 11:30 AM – 12:45 PM | Workshop: Gartner’s ITScore, an Assessment of Vendor Management Maturity | |
Speakers: Christopher Ambrose, Helen Huntley
Session Type: Workshop | ID: W11s Tracks: FDL, SORC, Strategy, Tactical |
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Monday 02:00 PM – 03:15 PM | Workshop: Putting Mobile CRM in Context for Marketing, Sales and Customer Service | |
Speaker: Gene Alvarez
Session Type: Workshop | ID: W12q Tracks: APP, CC, CIO, EP, FDL, Strategy, Tactical |
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Tuesday 08:15 AM – 09:30 AM | Workshop: Building a Strategy and Business Case for Unified Communications
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Speakers: Bern Elliot, Bob Hafner
Session Type: Workshop | ID: W21v Tracks: COMM, FDL, Tactical |
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Tuesday 11:15 AM – 12:30 PM | Workshop: Gartner’s ITScore, an Assessment of Privacy Maturity
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Speakers: Jay Heiser, Andrew Walls, Jeffrey Wheatman
Session Type: Workshop | ID: W23v Tracks: FDL, SEC, Tactical |
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Tuesday 02:00 PM – 03:15 PM | Workshop: Getting Started With Pace Layers
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Speaker: Jim Shepherd
Session Type: Workshop | ID: W24t Tracks: APP, BIIM, Cloud, EA, FDL, PBS, Tactical |
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Wednesday 09:30 AM – 10:45 AM | Workshop: Barriers and Best Practices for Organizing and Governing Master Data
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Speakers: Regina Casonato, Bill Swanton, Andrew White
Session Type: Workshop | ID: W31v Tracks: APP, BIIM, FDL, Tactical |
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Wednesday 01:30 PM – 02:45 PM | Workshop: Selling Business Process Management to Your Organization
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Speakers: John Dixon, Elise Olding
Session Type: Workshop | ID: W33t Tracks: BPI, FDL, OT, Tactical |
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