Scott D. Nelson
Managing VP, Gartner
Scott Nelson is a managing vice president in Gartner Research. He is responsible for managing research in the area of customer-related research, including CRM and customer experience management. His particular research examines the effect on vision and strategy that results from focusing on the customer. His broader team looks at areas such as the role of social media in relating to customers, e-commerce, sales strategies, marketing strategies, and customer service strategies.
This event is available now. It will be available through 10/16/2012 (338 sessions viewable). 
Streaming access: $1,090.00 
Your purchase will get you streaming access to full videos and slides from the conference sessions. Once you have purchased streaming access, you can upgrade your account at any time to include the ability to download the multimedia files for offline access or to share with your colleagues.
Streaming and Download Package: $2,180.00
Your purchase will get streaming access to the full featured player as well as enable your account to download the MP4 video files, MP3 audio files and slide PDFs.
2 Sessions by Scott D. Nelson
| Monday 06:20 PM – 06:40 PM | Magic Quadrant: CRM | ||
| Speaker: Scott D. Nelson Session Type: ITxpo Theater Presentation | ID: ITX10 Tracks: APP, FDL, Strategy | ||
| Thursday 09:30 AM – 10:30 AM | iPads and Beyond: Top 10 Business Applications for Tablets | ||
| Speaker: Scott D. Nelson Session Type: Gartner Session | ID: 41a Tracks: APP, BPI, CC, Cloud, COMM, DC, FDL, Strategy, Tactical | ||
