Ronni Colville is a VP, distinguished analyst in the IT Operations Management group in Gartner Research. Ms. Colville's primary areas of research are configuration and release management, which include a broad array of technology topics, including (but not limited to) CMDB, server provisioning and configuration, IT service dependency mapping technologies, configuration auditing, patch management, and PC configuration management. Additionally, she covers virtualization and cloud management technologies for both servers (provisioning, configuration auditing, patching and so on) and PCs (HVD and application virtualization). Recently, Ms. Colville added coverage of devops with respect to application release automation. In addition to technologies, Ms. Colville covers both configuration and release management processes for production environments.