Gartner Events On Demand

Sessions - Track A: IT Operations Track

9 Sessions

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Tuesday 01:45 PM – 02:45 PM	IT Operations Management Scenario: Improving Your IT Business Through Metrics
	Speaker: Donna Scott Session Type: Track Session	ID: A1 Track: A

Tuesday 04:15 PM – 05:15 PM	Is IT Change Management Academic or Transformative?
	Speaker: Patricia Adams Session Type: Track Session	ID: A2 Track: A

Tuesday 05:30 PM – 06:30 PM	CMDB — It’s Not Too Late to Get It Right the First Time!
	Speakers: Patricia Adams, Ronni J. Colville Session Type: Track Session	ID: A3 Track: A

Wednesday 09:15 AM – 10:15 AM	Improving IT Service and Support Maturity
	Speaker: David M. Coyle Session Type: Track Session	ID: A4 Track: A

Wednesday 01:30 PM – 02:30 PM	Developing a Strategy for IT Service and Data Availability/Protection
	Speakers: Dave Russell, Donna Scott Session Type: Track Session	ID: A5 Track: A

Wednesday 05:15 PM – 06:15 PM	IT Operations Management Vendors’ Product Development Priorities, Strategies and Architectures
	Speakers: Debra Curtis, David Williams Session Type: Track Session	ID: A7 Track: A

Thursday 08:00 AM – 09:00 AM	Moving Forward From Server Configuration Management to Data Center Automation to Real-Time Infrastructure
	Speakers: Ronni J. Colville, Donna Scott Session Type: Track Session	ID: A8 Track: A

Thursday 01:15 PM – 02:15 PM	There’s More to IT Service Portfolio Management Than Just the IT Service Catalog
	Speaker: Debra Curtis Session Type: Track Session	ID: A9 Track: A

Thursday 02:30 PM – 03:30 PM	Organizing and Staffing IT Infrastructure and Operations in Cost -Conscious Times
	Speaker: Ed Holub Session Type: Track Session	ID: A10 Track: A